Just got back from this disappointing hotel.
This was the second time we got there on Christmas time, ski and stay deal with a large group.
Last year we booked a one bedroom unit for me and my two kids,when I got there I was told that I need to pay an "empty bed fee" of $100 since we were only three and the unit is for four people ,
The unit was just ok but we had good time skiing.
This year I have booked one bedroom unit again,only this time for me and my three kids
Unfortunately on the last minute one of my kids could not joined us and when we got there I was told by the the manager that there is nothing they can do about it.
I asked them to charge me that empty bed fee like last year ,or at least give me credit so I can spend it at the mountain,they told me that they will talk to the head of the group
But nothing was done they did not even refund me the ski lift ticket after I gave it back to them when we checked in.
The room we got was in a section that was renovated , but the shower drain was blocked,one of the stove-top heating element did not work.
The only good thing in this place was the "legend" restaurant which we enjoyed very much.
I will not go back to this hotel.
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- Also Known As:
- Grand Summit Resort At Sunday River Bethel, Maine