At approximately 1:00 am there was a malfunction with the fire/smoke alarms and they went off. My husband, 6 and 8 year old children, and I, got our shoes, coats, room keys, etc.. and all 3 floors evacuated. We stayed outside for 40 minutes. Thankfully I had grabbed my car keys and was able to keep the kids still in their pajamas, warm and comfortable in the car as it is winter time. After 40 minutes, the alarms stopped and the fire dept gave us the clear to return. There was only 1 young girl on staff. When we returned to our rooms, my 6-yr old son was so frightened I had to let him in bed w/ my husband and I so that he would feel safe enough to fall asleep. The next morning, about 8 am.. the alarms went off about 3 more times, beeping just a few times then to be shut off. Each time my children were frightened we would have to evacuate. This was not due to a prank, but a malfunction. I understand sometimes things happen we have no control over but there was not any apology or any concern. My husband and I were simply inconvenienced but my two children were traumatized. I would have felt better about our experience if at least the staff showed some concern. I don't know that I want to stay there again and although they loved everything else about our experience, especially the indoor pool, my children don't want to go back.
- Official Description (provided by the hotel):
- Every room has an ocean view, and includes all the amenities you would expect plus a refrigerator and microwave in every room. 2nd and 3rd floor rooms have a balcony, while 1st floor rooms have immediate pool access and a rear door that opens on to our ten acres leading to the water. The property features an indoor heated mineral pool, hot tub and sauna, game room, guest laundry facilities. Free hot breakfast and free WIFI are included. We are connected to Ocean's Edge Restaurant for fresh seafood, steaks and pasta served in a comfortable, casual atmosphere. Join us on the patio in summer for alfresco dining. ... more less
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- Also Known As:
- Comfort Inn Ocean`s Edge Hotel Belfast
- Comfort Inn Belfast
- Belfast Comfort Inn
- Fireside Inn & Suites Ocean's Edge Belfast, Maine