We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I think the cafe is absolutely lovely...”
Review of Cafe Creme

Cafe Creme
Ranked #1 of 3 Coffee & Tea in Bath
Certificate of Excellence
Cuisines: Diner
Restaurant details
Reviewed January 7, 2010

I think the cafe is absolutely lovely. I've always had wonderful service, food and have never had any problems with the owner or her staff. In fact, I've seem them deal with some real idiots and every member of cafe creme acted respectable. Thank you Cafe Creme. Keep up the great work!

    • Value
    • Atmosphere
    • Service
    • Food
Thank Kbiz17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (113)
Traveler rating
Traveler type
Time of year
Language

109 - 113 of 113 reviews

Reviewed November 18, 2009

Having visited this cafe too many times to count since it opened, it is certainly the best among all I have been to. Their customer service, quality of products and atmosphere are consistently outstanding. Other than occassionally running out of food items on a Sunday because they're so busy, I've never experienced or observed a problem there. Sure, they have to deal with the occasional arrogant or impossible-to-please customer...what business doesn't have to? The staff at Cafe Creme are truely graceous and well trained.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank MaineIrishman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2009

When someone puts a sign out on the door outside that says, "Hey, we have X!" you go in, you sit down, and you have your X. It is pretty standard quality X. The next day, the quality of the X is the same, but you can't get it at certain times of the day, but that's weird, because it's not like the X would ever run out at an establishment like this one. So you inquire about the problems with the availability of X, and they say, "I'm sorry, but X is the least of my worries right now, they have X down the street." At that point in time, how valued do you feel as a customer?

Probably not too valued.

So you analyze the problem with their X, give them the answer, and they tell you how it's been such a problem with you complaining about the availability of the X all week, and we'll gladly refund you the Y you just bought if you would politely get out of their hair and go down the street for some X.

Seriously?

And to top it all off, as you're leaving, you start having a conversation with one of the other patrons about the availability of the X, how you pinpointed the problem with the X and found the solution. This patron gets literally gets out of her chair and gazes at you lovingly while she tells you how she loves the place, but she's had so many problems with the X over the last two years. She's been so frustrated and has complained herself.

You tell her that the owner of the place was kind of rude to you that day. From behind the counter, another worker tells you to take the conversation that you are having outside. You are appropriately flabbergasted.

How can people be so bad at customer service?

Three of the employees in this place, I love to death. They're some of the nicest, most genuine people that have ever waited on me.

They must have received their training from a different cafe.

    • Value
    • Atmosphere
    • Service
    • Food
4  Thank blounp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2007

Excellent service from a group that truly care about service. Cafe Creme, on the corner of Front and Centre streets, has coffee, scones, salads, sandwiches and other specials that change daily. This is one of my favorite places to go, either first thing in the morning on my way to work (they open at 7:30 am), or for a quick and tasty lunch.

In typical cafe fashion, Cafe Creme has relaxed seating, including couches and comfy chairs, as well as WiFi.

Thank LorenzoV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2014
Google Translation

Thank Franck M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Cafe Creme also viewed

 

Been to Cafe Creme? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing