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Four Points by Sheraton Bangor Airport
Ranked #11 of 26 Hotels in Bangor
Reviewed November 29, 2012

Five or six motels five minutes away. Our room 405 had no heat. We were moved to 505. Sheets were thin, room was small, toilet didn't flush. The Mrs. had to deal with the toilet nearly overflowing, fishing contents out. We stayed at ChoiceHotels coast to coast at about $60 less per night and much nicer accommodations. All in all, very disappointed in our experience. $85 dollars would have been acceptable, $154.00 for one night is just too much to pay when equal or better places are just a 1 1/2 mile away at half the price.

Room Tip: We got a free breakfast voucher, presumably because we had to change rooms due to no heat. Looked to...
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  • Stayed: October 2012, traveled as a couple
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Thank Joseph E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valerie_Cross, Front Office Manager at Four Points by Sheraton Bangor Airport, responded to this reviewResponded December 4, 2012

Please accept our sincere apologies for the challenges you encountered during your recent stay.
Would you please contact us at 207-947-6721 so that we can rectify this? Thank you!

Valerie
Front Office Manager

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325 - 331 of 513 reviews

Reviewed November 29, 2012

I have stayed here before to make the 6am flight a bit easier to manage, and this hotel is good for that. However there are some disappointments, the rooms are noisy, you can hear you neighbors talking at a normal conversation level. Additionally the shower keep changing temperatures on its own and on the 9th floor the roof is leaking and still has damage. In short this is a "lipstick on a pig" hotel with great convenience to the airport. That said I will go back to driving 10 min and staying in a better area at newer hotels near the mall.

Stayed: November 2012, traveled on business
Thank Douglas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerBangor, General Manager at Four Points by Sheraton Bangor Airport, responded to this reviewResponded November 30, 2012

Thank you for taking the time to comment on your recent stay, we appreciate all of our guests. I apologize for the issues with the shower and temperatures, which were a result of a water booster pump that we recently had replaced, which corrected all the temperature and pressure problems. With the building and flat roofing we did experience an issue on the roof where the hallway on the top floor was affected. That roof area is under repair which will eliminate the damage on the roof. I also apologize for the noise you experienced during your stay. I hope that in light of the repairs, this response and our guests being our first concern, that this guest would choose to give us another opportunity. We do take all of our complaints seriously, reacting quickly to guest complaints. I would welcome the opportunity to speak with the guest on his stay with us and hope he will contact me. Sincerely, VIvian T. Cammack, General Manager

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Reviewed November 8, 2012 via mobile

After a previous experience with a dirty sheraton, I was so happy to arrive at this hotel! It was easy to find, clean, and the staff was friendly. I liked how updated everything in the hotel was. They also had a cute little lobby area with a fireplace. The resturaunt attached to the hotel had great food. In addition, it was good to see that even though it snowed all night, the parking lot was plowed and sidewalks were shovled. I will definitely stay her again next time I'm in Maine!

  • Stayed: November 2012
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Thank tmillc14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valerie_Cross, Front Office Manager at Four Points by Sheraton Bangor Airport, responded to this reviewResponded December 4, 2012

Thank you so much for taking the time to write a review and for the kind comments. We work very hard to make sure each and every guest leaves happy. We look forward to seeing you next time!

Valerie
Front Office Manager

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Reviewed November 5, 2012

We arrived in Bangor after the car rentals had closed for the evening. We walked off the plane across the terminal to the hotel. It was a breeze. We were checked in within 5 minutes by the pleasant staff. The room was fine. The convenience priceless.

Room Tip: We did not use the kids activities or Spa. Our room was perfectly quiet even though we could see th...
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  • Stayed: October 2012, traveled with family
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1  Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valerie_Cross, Front Office Manager at Four Points by Sheraton Bangor Airport, responded to this reviewResponded December 4, 2012

Thank you so much for taking the time to write a review and for the kind comments. The "priceless" comment was especially nice!

We look forward to seeing you next time!

Valerie
Front Office Manager

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Reviewed October 17, 2012

We had journeyed from Boston for 4 1/2 hours to arrive at this hotel. It was clean with cooperative staff. Nice restaurant attached to the hotel. We had to arrange for a rollout bed because we added another friend that was going on a bike trip with us to Acadia National Park.

  • Stayed: September 2012, traveled with friends
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Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valerie_Cross, Front Office Manager at Four Points by Sheraton Bangor Airport, responded to this reviewResponded December 4, 2012

Thank you so much for taking the time to write a review and for your nice comments.

We hope you enjoyed your visit to Acadia National Park. It's beautiful, isn't it?

We hope you come back to see us soon.

Valerie
Front Office Manager

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Reviewed October 4, 2012

Thanks to some bad weather in New York out flight from Bangor was delayed so late we would have missed our connection at LaGuardia. Not wanting to get stuck in Queens we asked for our luggage back from Delta and re-booked for the next day.

We scurried across the street and secured a room. I must say I was very surprised at how well the room was appointed. The furniture was brand new and very modern. It reminded me of something you would get from IKEA but nicer.

The TV was big but the picture was surprisingly poor or maybe I am spoiled by HD!

The bathroom was remodeled with a low flow shower head but still was good. The water was VERY soft and I had to rinse for a long time. The towels were nice but not luxurious.

We wanted to eat lunch but the grill closed at 1:00 PM until 5:00. Very inconvenient.

We paid $135 for a room in a small town in a small town. On the high end for that area, but I would do it again!

  • Stayed: October 2012, traveled as a couple
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Thank Jack37069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valerie_Cross, Front Office Manager at Four Points by Sheraton Bangor Airport, responded to this reviewResponded December 4, 2012

Thank you so much for taking the time to write a review. We are happy to have been here for you when your flight was delayed.

Thank you for your kind comments on our decor. We are upgrading to HD television in 2013.

We look forward to your next visit, hopefully under more pleasant travel circumstances.

Valerie
Front Office Manager

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Reviewed October 2, 2012

This hotel is very easy to access from the airport via a sky bridge making it a great location if you arrive on a late flight as I did. It has a bar and resturant (both closed when I arrived) and eager staff. Unfortunatly the room I had is a cross between a bad Bestwestern and the Ikea clearance section and certainly not what I expected for $160/night. I have stayed here in the past and do not recall the rooms being quite as bad as this one so perhaps I just was unlucky. Airport noise is excessive compared to other on airport hotels I have used especially from cabs and people below the hotel.

Stayed: October 2012, traveled on business
1  Thank ANP123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valerie_Cross, Front Office Manager at Four Points by Sheraton Bangor Airport, responded to this reviewResponded December 4, 2012

We appreciate all reviews and realize that not everyone's style tastes were achieved in our recent renovation. When you stay with us again, please request a room on the opposite side from the airport which should minimize airport noise greatly. We do work with the airport and they recently changed the position of the external speaks to accommodate guests on the airport side of our building.

Thank you for taking the time to write a review. We appreciate and hope to see you again.

Valerie
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Bangor Airport

Address: 308 Godfrey Blvd, Bangor, ME 04401-3024
Phone Number:
Location: United States > Maine > Bangor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 26 Hotels in Bangor
Price Range: $110 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Bangor Airport 3*
Number of rooms: 111
Official Description (provided by the hotel):
Four Points by Sheraton Bangor Airport has 111 comfortable guest rooms and is connected to Bangor International Airport by enclosed skywalk. Our hotel is near Bangor Civic Center and Bangor Waterfront ... more   less 
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Also Known As:
Four Points By Sheraton Bangor Airport Hotel Bangor
4 Points By Sheraton Bangor Airport
Four Points Bangor Airport
Bangor Four Points
Bangor Sheraton
Four Points By Sheraton Bangor Airport Maine

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