Three ladies stayed at this hotel the last weekend in July in order to participate in the Augusta Quilt show. Augusta Hampton Inn was fully booked and because my previous stays at Hampton Inns were so outstanding, I persuaded the ladies to stay at Hampton Inn Bangor, as opposed to Hilton Garden. We asked for a cot in a double queen room.
On arrival, there was no one else checking in, but our front desk representative proceeeded to check us in whilst making a phone booking with another customer. Took my name, gave me my keys, no mention of breakfast, pool, no directions to room (had to ask another member of staff in the hallway) or did we need anything else. No mention of shuttle. Not impressed. One customer at a time.
The hotel itself was excellent; rooms clean, well-lit and spacious. We went out for supper and on our return the roll-out bed had been placed in the room.
Slept well; there was some kind of "green light" (I think a thermostat) was glowing and that kind of aggrevated me as it was in line of my sleeping position (but that was a minor thing).
Breakfast was excellent, staff excelled.Very clean and well organized.
On check out, the three of us wanted to split the bill and that soon became an issue in so much as the front desk representative was unable to divide our account by three. I told her what my third was and I paid my portion and then waited over more than 15 minutes for her to divide the remaining amount in half....really..? She asked for assistance from her collegue because the computer program wouldn't "co-operate" and she had to get the calculator to divide a whole number by 2.
It spoiled what should have been a very straightforward check-out.
Next time, I'll pay the bill myself...
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- Also Known As:
- Hampton Inn Bangor Maine