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“Rude and Disorganized”

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Hollywood Casino Bangor Hotel
Ranked #16 of 26 Hotels in Bangor
Brewer,me
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Rude and Disorganized”
Reviewed October 14, 2009

I booked this hotel myself over the telephone several weeks ago in anticipation of home renovation that would leave us without water and heat. We were looking forward to turnng a tedious home reno project into something fun. When I showed up they were overbooked-and had no record of my reservations. Instead of telling me I was out of luck or just giving me a room, they told me to return home and locate my reservation number and they would then see what they could do. I trudged out of the hotel with my husband's and my huge suitcase. Once back in my car I realized that no credible hotel would tell a client to schlepp home with her suitcases to locate a reservation number. So I stayed elsewhere. I know they were overbooked and since we are not gamblers, per se, I am guessing they just didn't care if the room we expected was not available. Anyone planning on staying in this hotel should expect that the same could happen to them.

Stayed October 2009, traveled as a couple
Helpful?
4 Thank lucy_brewerme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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346 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
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English first
Presque Isle, Maine
1 review
Reviewed October 10, 2009

I thoughly enjoyed my stay at the Hollywood Slots Hotel and Raceway in Bangor, Me. I went with group, and those who stayed at the hotel really loved our stay. The staff there went beyond their duties to make my stay there comfortable and very enjoyable. The service I received at their buffet was great, and worth the price in which I was charged. The breakfast buffet comes with the price of the room, and we were added the dinner buffet as a curtiesy. Parking there was great, as we had free parking, and was close to the enterance to the hotel, so those coming by car, was not burden by walking far to get their luggage to and from the hotel. Being this hotel was part of the Hollywood slots, that area was well taken care of and the staff was very professioal to. At the Buffet, we were given a large room off the dinning area, where we were able to sit together as a group, and the waitress/waiters were professional in their service to us. The food was great and was plenty of it. If your from out of town, state or even live in the Bangor area, I strongly recommend you going and visit the hotel or even just having dinner or breakfast in their buffet, you will glad you did.

  • Stayed October 2009
    • Value
    • Location
    • Rooms
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Helpful?
Thank Paule560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maine
1 review
Reviewed October 9, 2009

Have stayed at Hollywood Slots hotel 3 times & each time was very satisfying. I'm not much into the gambling, but the rooms & friendly service can't be beat for the price...

  • Stayed October 2009, traveled on business
    • Value
    • Location
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Helpful?
Thank geoson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburg, VA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2009

We were taking an early flight home from Bangor airport so we all decided to stay at the Hollywood Slots. It was very convienent to the airport. The buffet was excellent. We had our grown daughters with us and we all stayed in seperate rooms. The girls enjoy the music entertainment while we enjoyed playing the slots. Rooms were very clean and spacious. And it had a fabulous fitness center. We would stay there again.

  • Stayed August 2009, traveled with family
    • Value
    • Location
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Helpful?
Thank Shenandoahlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
1 review
Reviewed September 28, 2009

This hotel is attached to the casino but is also a nice place to stay to see the area. We have been here a few times and are always impressed by the hotel (nice and clean) and the friendly staff. The rooms are exceptional with a flat screen TV, (a) large comfortable bed(s) and a nice bathroom with a large shower. This last time there was a wedding party at the hotel and we expected to hear noise with all of the extra people partying but we were pleasantly surprised to find a very quiet night. I think this is partly due to the well built rooms. The hotel is fairly new and because it is completely non-smoking (due to Maine state law), it seems that the "newness" is lasting. The only downside that I would say, is that it has limited activites outside of the casino. There is a nice workout room but no pool or hot tub. In the area you can go to the Maine Mall which is not very far away or to the racetrack in the summer which is across the street. When you stay at the hotel, the buffet breakfast by the casino is free and is also excellent.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank LadyLuckNewHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
massachusetts
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 28, 2009

This is our second stay at Hollywood Slots and both stays were great.
Hollywood slots has great rooms, staff, food and casino.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cellsworth5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nova scotia
1 review
Reviewed September 26, 2009

The hotel is beautiful. The staff is very friendly and helpful. The room are a great size and we loved the king size bed. The price is very good. The buffet is great. We will never stay any where else in Bangor when we go there for a vacation. Hollywood Slots Hotel is the only place to stay. We will see you soon. Maybe in October...................

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cindyNovaScotia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hollywood Casino Bangor Hotel

Property: Hollywood Casino Bangor Hotel
Address: 500 Main St, Bangor, ME 04401-6845
Location: United States > Maine > Bangor
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Bangor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hollywood Casino Bangor Hotel 3*
Number of rooms: 152
Official Description (provided by the hotel):
New hotel offering seven stories of luxury and entertainment, perfect for business and leisure travel. 148 oversized rooms with king or two queen beds and 4 luxurious two room suites. All rooms include a complimentary full breakfast buffet and free parking in our parking garage. Amenities include 42” LCD flat screens, in-room movies, room service, fitness facility, and business center, buffet restaurant, lounge with live entertainment, and Maine’s only gaming facility featuring 1000 slot machines. ... more   less 
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Also Known As:
Hollywood Slots Bangor
Hollywood Casino Bangor Hotel Maine

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