The resort was easy to find and well-marked from the highway with consistent "Wildwood" signs at every turn. The staff was helpful and prompt through all of my correspondence before we came to stay, helping with items we should bring, the location of a local grocery store, and so on. The cabins were spacious, wonderful, clean, and convenient. When we arrived there was staff on hand waiting (since the office was closed) to personally give us directions to our cabin and offered to lead us down there with the golf cart.
BEST of all (because we had three toddlers amongst our two families) cabin 13 was absolutely perfect for young kids! Shirley had recommended 13 because of the open area in the living room, and her recommendation was spot-on. Other aspects of the cabin that we found perfect for little guys: the fact that there were no handles on the cabinets in the kitchen and no glass on the front of the TV stand. The pictures were hung high on the wall. There was literally nothing to break! We did not have to baby-proof at all really! Cabin 13 has two full baths (one with a shower/bath combo and one with a shower) and a sink in the hallway, maximizing the amount of multi-tasking you can do with two families. Additionally, there is enough floor room to move one of the single mattresses down to sleep a toddler closer to the floor in the bedroom. Or, alternatively (as we did) fit a pack and play in one of the rooms.
We enjoyed feeding the ducks, peacock, and geese and roaming around the grounds. Most of all, may I offer a truly hearty THANK YOU for the exceptional customer service that Shirley offered while we were staying at Wildwood. We had had a miscommunication at some point regarding when your pools would open (one of the primary reasons we had booked at your resort). Apparently they traditionally open Memorial Day Weekend. While they were not open while we were there, Shirley called the pool guy who advised that while it was a little dirty with leaves it was safe to swim and we were permitted to splash around in the kiddy pool for a short period of time. I believe he had even noted that he would come out, however he was attending a wedding. This truly meant a lot to our families, and it was greatly appreciated. 10/10 for customer service. The child pool was perfect at only about 1 foot deep at it's deepest point. It's in the sun, so the water was warm, but there were shaded areas and benches for the children. Additionally there were many (I saw at least four) swing and slide sets placed strategically around the grounds. AND, surprisingly the pier is slatted such that it is fairly safe for small children (I say fairly safe, but there are still areas that a dedicated child could work through). I still say pretty surprising considering!
We shall definitely be back as soon as we can find the time, and we shall be bringing more friends next time!
- Also Known As:
- Wildwood Hotel Zwolle