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“Once was one time too many”
1 of 5 bubbles Review of Westbank Grill

Westbank Grill
Ranked #2 of 31 Restaurants in Westwego
Price range: $7 - $18
Cuisines: American, Seafood, Grill
More restaurant details
Restaurant details
Good for: Families with children, Dining on a budget, Kids, Large groups
Dining options: Lunch, Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Highchairs Available, Parking Available, Reservations, Seating, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: The Westbank Grill Restaurant combines the best of the Traditional Louisana's fresh Seafood cooking, with the healthier and tastier Mesquite charcoal grilling.
Level Contributor
89 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Once was one time too many”
1 of 5 bubbles Reviewed January 3, 2014

Without much doubt, this was the worst meal I have had in well over a year. I went in for lunch and was the only person there. A few others came in before I left, but not a successful lunch business. There was one server who was very nice and very professional. After delivering the menu, she told me about the lunch specials. I chose a catfish plate which came with one side and a salad.

Salad was cut strips of lettuce with a tomato and pickle, accompanied by a small package of dressing. At least it was eatable. The catfish had a sauce splashed on both filets, but it was so thin that it became difficult to cut since it was a bit over fried. The sauce had a nice flavor and had both shrimp and crawfish. The baked macaroni was prepared totally without seasoning. Who cooks pasta without salt? This place does! And it was ice cold. Uneatable.

I called the waitress over, and asked for my check, telling her that meal could not be eaten and why. There was no offer of a reduced price or no charge for the still full plates of food. As I was walking out the door of this old Pizza Hut, a young lady stopped me and said that they don't season things here, but put salt and pepper on the table. I mentioned that the catfish while over cooked, was nicely seasoned, and she just looked at me.

I left wishing that the Pizza Hut was still in business.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Resident70094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sam s, General Manager at Westbank Grill, responded to this review, June 18, 2015
This place had a new ownership at the start of the year, the place is much better now and the food is the best in the area, pls give us a try.
Thanks,
Sam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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52 reviews from our community

Visitor rating
    26
    12
    9
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
New Orleans, Louisiana
1 review
“looking better”
5 of 5 bubbles Reviewed September 22, 2013

been here before, i was told the place has a new owner.
the place seems to have a good face lift.
I got the fish and shrimp combo, the food was great, and the service was excellent.
definitely, will be back

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benton, Arkansas
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Decent place, nice service, but food not very good.”
2 of 5 bubbles Reviewed June 19, 2013

The service was good. The waitress was nice and attentive. It was clean. But...there was six in our party and most of us didn't like our food or eat much of it. It was expensive since it was seafood. We paid and left most of it on the table.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank tiffanymom98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new orleans
Level Contributor
48 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“local review”
5 of 5 bubbles Reviewed May 30, 2013

seen the place the other day kinda expected a crawfish boil type place but happily surprised it was good and cheap and quick i had a chicken on bun grilled came dressed on sesame seed bun tasted fresh hot and good came with a side for 5.99 so much better then anything you could get at wendys or anything they are a nice clean place friendly staff if i was going to complain about anything is that they didn't have real menus .. they do have seafood there just didnt have it this day

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bigjoe48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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