Our stay was during Mardi Gras. We had an excellent stay. The only bad part was our room was next to the ice machine and had a lot of noise from other guests. Overall can't wait for our next trip back More
Our stay was during Mardi Gras. We had an excellent stay. The only bad part was our room was next to the ice machine and had a lot of noise from other guests. Overall can't wait for our next trip back MoreShow less
We can't wait to see you back Adriana! Thanks so much for sharing your great Mardi Gras 2014 experience with our future guests. It was a cold and rainy one but at least you enjoyed your stay with us.
I'm sorry about the noise of the ice machine but I know we'll be able to put you in a room where you won't hear that noise next time. We'll take care of you.
Until next time,
Excellent Staff!!! Everyone was so nice.. It's a small, quiet, and clean hotel with free parking and continental breakfast!! Located near West Bank expressway so 10 to 15 min ride to New Orleans!! We definitely stay again! The breakfast was really good to say it was free:)
Thanks Jellie G! Although the weather was up and down this year for Mardi Gras it's great to hear that you still enjoyed your time in New Orleans and most importantly your stay with us.
On behalf of my team, we thank you for taking the time to share your great experience with our future guests. We can't wait to see you back again, hopefully before next year’s Mardi Gras!
I try to have this hotel booked when in the New Orleans area. Very good location as it is close to the French Quarter, Clearview and other locations in the area, great service, guest specials (margarita Monday, happy hour) and love the hot breakfast. Everyone is always friendly and I have received person emails regarding a few of my stays.
I wanted to take my family to New Orleans to visit the Aquarium and the Zoo but didn't really want to stay in the city because of all the crime. I researched and found this little gem. We were very pleased. This hotel is very clean and the staff are some of the best I have ever had experience with at any hotel. The only complaint I can even think of if I even consider it a complaint is that the breakfast area is too small. The breakfast is wonderful but the area is too small and crowded. The water pressure in the showers are great and the linens are thick and soft. The beds are extremely comfortable.
This hotel was.Horrible they where very dirty and the staff was very rude. My pillows snd sheets where not clean I.had blood.on one of my pillow cases. The hotel charged my credit card $250 stating that we smoked.in the room which we did not.I had to call customer service because the guy at the front desk would not call for a manager and told me he wasn't calling anybody and he would call the police and put me.out the hotel because I asked to speak to a manager. They end up finding out that they charged the wrong rm and they in up giving me my money back but the whole.thing was horrible. I would not recommend this place to anyone
Thank you Mik for your honest review. Although, I thought your problems were rectified while you were with us, I'm very sorry that you did not enjoy your stay and will not be able to recommend our hotel to anyone. I can assure you that your experience is rather inconsistent with the majority of our guests reviews and comments and I apologize that we left feeling bad about your stay.
As I apologized in person to you while I worked diligently to get the funds back into your account, please accept my sincere apologies again. I personally never want a guest to leave unhappy or feel that they have to turn to a social media site to share a negative experience and I'm very sorry that I failed you in this respect.
My team and I work very hard each and everyday to make our guests experience with us a positive one given the many reviews contributed by our guests. We're not perfect by any means but I have always tried to do the right thing and make it right for our guests when situations a rise.
I'm very sorry I let you down Mik, my team and I will work harder to ensure that this does not happen again in the future.
very accomodating hotel. they let us check in our bags prior to our check in time. breakfast was great. close to new orleans by car. 2 floors no elevator. clean. free parking. all in all it was a great value
I'm happy to hear you enjoyed your experience with us Mikel O. We love it when our guests use the "V" word or Value. We certainly understand that we are not the closest hotel to the French Quarter or Downtown New Orleans but there is no reason why you shouldn't get Lagniappe or a little something extra to make your stay worth it.
Besides who doesn't like free Margaritas on Monday, Wine & Cheese on Wednesdays or Mimosas on Sunday Funday?
Thanks again Mikel, stay warm in New York! We can't wait to see you again,