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“Great place” 5 of 5 bubbles
Review of Hilton Garden Inn West Monroe

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Hilton Garden Inn West Monroe
Ranked #2 of 14 Hotels in West Monroe
Certificate of Excellence
Shreveport, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place”
5 of 5 bubbles Reviewed August 12, 2013

This is one of the better hotels that I have stayed at. Fully recommend it if going to West Monroe. Duck Dynasty is just around the corner as well. The food is good, the staff are always friendly, the rooms are very comfortable. I can assure you that you will have a very pleasant experience.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
    238
    119
    53
    34
    10
See reviews for
162
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Polish first
  • Any
English first
Mustang, Oklahoma
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed August 5, 2013

I did a lot of research on hotels in west monroe & the reviews seemed great with the Hilton Garden Inn. However, our 4th floor had a bad odor & there were several black hairs on bathroom counter, couple black hairs in the shower, & to top it off, a black hair on the comforter. I know perfection is not attainable, but having at least 6 black hairs in our room is ridiculous. Won't be staying here again when we pass through.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kyleejw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review, September 27, 2013
I am so sorry that your stay with us was not a good one. PLEASE call me at the hotel so I can make this right with you. 318-398-0653 Gloria Flint, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Ozark, Missouri
Level Contributor
94 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed August 1, 2013

This was a really nice hotel, and I enjoyed the stay. I was not upgraded with my diamond status as most properties do, but not a problem for a one night stay. They forgot to give me water too, but had some left over from other stays so didn't mention that either. Was clean, smelled fresh, in a great location, and of course the wonderful beds with the soft setting for the mattress. LOVE THEM!!! If I am back in the area again, I would not hesitate to stay here. But do think the staff should be trained to acknowledge their top tier Honors members. Living on the road, it is nice to get a few extra perks for being loyal to the brand.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OnTheRoadWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherman, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 1, 2013

Not a good experience at all at the Hilton Garden Inn in West Monroe, and I would not recommend this hotel to ANYONE!!!!!! The water was brown, but there was a card in the bathroom explaining it away as "golden water". I have never had to shower in brown, smelly water. The smell coming from the AC unit was even worse than the water experience. I had to actually put dryer sheets in the AC vents and also put some around the room to try to alleviate the smell.

  • Stayed July 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Donald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northeast Arkansas
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed July 29, 2013 via mobile

Clean room, quick check-in, friendly staff. Even while being over-run with little league players, the staff was calm and pleasant.
Price is a little high, but not too much over.
Directly across the street from the Convention center, and a short drive to Duck Commander warehouse.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank quantum_bliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magnolia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 29, 2013

Nice hotel with a great location. Across the street from the Ike Hamilton Center made is a terrific bargain while we attended the National Jr Brangus Show. Easy access and ability to walk across the street to the Ike. Washing machines and dryers were accesible even with a high demand with many families staying for a week.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matthew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 29, 2013

A very clean hotel and the staff are always friendly and helpful. I stay at this hotel each time I go to Monroe/West Monroe. I really wouldn't stay anywhere else. The front desk went above and beyond the call of duty to help me with my accomodations. The breakfast staff was also nice and helpful. Just an all around great place to stay when I'm away from home.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn West Monroe

Property: Hilton Garden Inn West Monroe
Address: 400 Mane St, West Monroe, LA 71292-8068
Phone Number:
Location: United States > Louisiana > West Monroe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in West Monroe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Monroe 3*
Number of rooms: 134
Official Description (provided by the hotel):
Situated across from the Ike Hamilton Expo Center, the Hilton Garden Inn West Monroe hotel is located off I-20, near shopping malls, parks and dining. Unwind in this 134-room hotel featuring guest rooms, suites, executive and accessible rooms in king- and double queen-sized bed options. Our rooms and suites provide adjustable beds, a 32-inch flat-screen TV with cable channels, a spacious work area with an ergonomic chair, complimentary high-speed internet access, remote printing services and a hospitality center that includes a microwave and refrigerator. Start your day with a hot cooked-to-order breakfast with freshly baked breads, seasonal fruits, eggs and more in the Great American Grill(R). Our restaurant is also open for dinner. Order evening room service or purchase a meal from the Pavilion Pantry(R). Meet with friends for an after-work drink in the Pavilion Lounge. Host a meeting in 3,213 sq. ft. of space that can be configured to your needs. Photocopy, print or fax documents in our 24-hour business center. Allow our catering staff to help you to select the perfect menu for your next corporate or social event. ... more   less 
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Also Known As:
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe

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