This hotel shouldn't have the Hilton name... the structure of the hotel is fancy and while Gloria is on here addressing concerns... here is one ... Why do your guests have to wait and hour for clean towels??? yes can you believe it they will tell you the towels are drying... one time I waited almost two hours and my husband went to wal-mart to get towels. What hotel is limited on towels even Motel 6 have towels for there guest... second when I visit the hotel in July they have Rodeo across from the hotel... and the guest came back to the hotel leaving trails throughout the hotel smelling like horse do0-doo!! I call the front desk and complain about us having to get on the elevator and smelling that and also getting that scent under our shoes. The clerk stated someone will clean it up and when I came out my room it was still there just as before... Gloria is addressing concerns on here but I left my cell number for her to call me and she never did!!!! Please take care of your towel shortage and have staff on duty to mop the floors as they are returning from the rodeo... the next time I come I will take pictures and post them on the internet and send them to corporate... my last visit was unpleasant!!! The smell was horrible!!!
- Official Description (provided by the hotel):
- Situated across from the Ike Hamilton Expo Center, the Hilton Garden Inn West Monroe hotel is located off I-20, near shopping malls, parks and dining. Unwind in this 134-room hotel featuring guest rooms, suites, executive and accessible rooms in king- and double queen-sized bed options. Our rooms and suites provide adjustable beds, a 32-inch flat-screen TV with cable channels, a spacious work area with an ergonomic chair, complimentary high-speed internet access, remote printing services and a hospitality center that includes a microwave and refrigerator. Start your day with a hot cooked-to-order breakfast with freshly baked breads, seasonal fruits, eggs and more in the Great American Grill(R). Our restaurant is also open for dinner. Order evening room service or purchase a meal from the Pavilion Pantry(R). Meet with friends for an after-work drink in the Pavilion Lounge. Host a meeting in 3,213 sq. ft. of space that can be configured to your needs. Photocopy, print or fax documents in our 24-hour business center. Allow our catering staff to help you to select the perfect menu for your next corporate or social event. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn West Monroe Hotel West Monroe
- Hilton West Monroe