Last Saturday evening we called ahead for priority seating for 20 in anticipation of celebrating my niece's 13th birthday. Upon arrival at the restaurant we were promptly seated and the evening went downhill from there. The service was atrocious and the food, when finally served, was disgusting and cold. Our salads were served after the entrees, and some of the entrees were not served until after we asked for the check. We were there for over an hour before getting our drinks and placing the first order. The staff initially blamed the problems on prom night, however we have been there multiple nights when they were full and had to wait for seating, but have NEVER seen the service be this horrible. It was apparent that it was not only an issue with the wait staff but also from the kitchen. When we asked to speak to the manager it got even worse. She used curse words in front of our children, began to cry and then went on to say it was only her third night in the position and she should not be held accountable for the mess. By this time we only wanted to leave. The bill when it came - they were really quick to get it ready, was surprising. We had been charged full price minus a couple of the salads and on top of that they included the 18% gratuity. Normally I will tip over and above that amount, but frankly this meal was not worth the time it took to sign the receipt, much less the couple of hundred dollars they charged. My family will not waste our time again.