Stayed here because our truck broke down and it was next door to the Dodge dealership.
The good: Staff were very kind and friendly. Nice decor and outstanding continental breakfast. Bed was comfy and bedding was clean. Room had refrigerator, microwave and tv. Free wi-fi, shampoo, conditioner, mouthwash, and lotion were available. The 10 sq.mi. Restoration Park is located behind the building with paved walking trails and wetlands.
The bad: As other reviewers commented - the water is light brown. I'm not so sure about the justification as most cities water sources are from an aquifer and their water isn't brown. The coffee wasn't strong enough for our taste and the room could be cleaner. Black hairs on bathroom floor, excessive stains on the furniture and marks on the walls were a turn off. The air conditioning unit dial labels were worn off so we just guessed on the settings. Greater attention to details is needed by management - including the three paragraph letter posted in the room, from the manager, that had grammatical errors.
The hotel is located right off the highway. Numerous chain restaurants within a mile and the famous Duck Dynasty command center is located 1.5 miles away.
We stayed on the 4th floor of the 5 story building. It was relatively quiet and we slept well.
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- Also Known As:
- Holiday Inn Express Hotel And Suites West Monroe, La
- Holiday Inn West Monroe
- West Monroe Holiday Inn