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“very hard to find; decent hotel”

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Hampton Inn West Monroe
Ranked #1 of 14 Hotels in West Monroe
Certificate of Excellence
Dallas, Texas
Level Contributor
375 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“very hard to find; decent hotel”
Reviewed October 26, 2013

The street sign for 'Mane Street' is hidden from the I-20 direction; I was driving for an additional 10 minutes, then had to call the hotel to learn about the landmarks to look for and realize that I had driven past those a long time ago. I don't know why they don't just state that they are next to the Hilton Garden Inn (they are sister properties, both part of Hilton); you can easily see the Hilton Garden Inn from I-20.

I was surprised that their morning breakfast is just average - kind of 'foamy' egg omelettes; one morning there was no meat offering (bacon nor sausage).

Decent rooms and workout machines.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank oceanpalace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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447 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Lawrenceville, United States
1 review
Reviewed October 25, 2013

Very friendly staff. Brand new hotel. Easy access from I20. Highly recommend staying here! The staff were very helpful in helping us find a restaurant on the night we arrived. They also told us about local attractions and gave very good directions.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sherry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary, United States
1 review
Reviewed October 23, 2013

We chose this hotel because it was on the way to our destination and close enough that we could drive the rest of the way the next morning. Also, the price we could get was better than the hotel in Ruston. We loved this hotel and felt very safe. The fitness center and breakfast were great. The staff was awesome!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Susan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 21, 2013 via mobile

Rooms are clean but oddly furnished. Location is dreadful, although close to I-10. Customer service is among the worst I have experienced in my forty plus years of traveling. Front desk staff was incredibly rude and Manager was even worse. Hilton/Hampton customer support finally helped us, but only after MUCH grief.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank LouisianaFoodMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMRuss, Director of Sales at Hampton Inn West Monroe, responded to this review, October 23, 2013
Dear LouisianaFoodMan,

This note is in response to your review is of the Hampton Inn-West Monroe, LA. However, you indicated in your comments that the hotel is located just off I-10. The Hampton Inn-West Monroe is in Northeast Louisiana off I-20. We opened in May 2012 so we are relatively a new hotel. Your comments are a great concern for us. We are reviewing your comments with our staff to make sure that your concerns are addressed that situation does not occur at any time with any of our guests. You can see from other reviews that we strive to give each and everyone of our guests a positive and memorable experience. Guest satisfaction is our top priority. We would appreciate your contacting us so we can discuss further on more specifics and better assist you.

Thank you.

Janie Russ
Director of Sales
Hampton Inn-West Monroe
Phone: 318.547.4672
email: Janie.russ@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garland, Texas, United States
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 19, 2013

The on duty manager - Jennifer I believe was wonderful. She treated us like we were old time friends staying in her home. Great experience. Nice room and everything was clean and fresh. I would definitely recommend the Hampton Inn - West Monroe to anyone visiting there.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sherri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dallas, United States
1 review
Reviewed October 14, 2013

This is a great place to stay. Friendly staff and rooms a very clean! There is a great breakfast in the mornings and the lobby is very nice looking. Parking is fine and hotel is easy to find off the highway. Will stay again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Larry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nacogdoches, TX
Level Contributor
85 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 13, 2013 credit card Amex Card Member Review

Stayed here while in West Monroe to visit Duck Commander. A new property, very clean. Very easy to access off of the Internet. Very quiet at night. Complementary Breakfast was probably the best we have experienced in a long time. Staff was very friendly and efficient. Luggage carts available inside front door.

Stayed October 2013, traveled as a couple
Helpful?
Thank Ben_Nacogdoches_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn West Monroe

Property: Hampton Inn West Monroe
Address: 601 Mane St, West Monroe, LA 71292-8080
Phone Number:
Location: United States > Louisiana > West Monroe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in West Monroe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn West Monroe 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
With 82 guest rooms including a one of a kind Executive Suite, over 1,050 feet of meeting space, as well as the new Hampton Brand "perfect mix lobby" and "Jump start fitness Center," "Suite Shop," great location, and beautifully appointed guest rooms, the new Hampton Inn-West Monroe offers something for everyone. ... more   less 
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