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“Nice, Brand New Hotel”

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Hampton Inn West Monroe
Ranked #1 of 14 Hotels in West Monroe
Certificate of Excellence
Katy, Texas
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice, Brand New Hotel”
5 of 5 bubbles Reviewed July 10, 2012

This is a brand new Hampton Inn. Everything I expect from a Hampton. The rooms are very clean and well appointed.
The only problem with this hotel is that there are no restaurants that are easy to get to. You have to get back onto the interstate in order to get to any decent restaurants. However, the location and cleanliness of the hotel make this a must stay location when visiting West Monroe or Monroe.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevor E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMRuss, Director of Sales at Hampton Inn West Monroe, responded to this review, August 8, 2012
Dear Trevor E,

Thank you for reviewing the Hampton Inn of West Monroe, LA! We were pleased to hear that our new hotel met your expectations during your stay with us. We are located in a new area and are still awaiting more development around us, but we were glad to see that you liked the location.

We appreciate you and value your business. We hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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427 reviews from our community

Traveler rating
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    86
    26
    12
    13
See reviews for
171
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Flint, Texas
2 reviews
5 of 5 bubbles Reviewed July 10, 2012

We visited the city this past wkend and had not reservations. Being picky about cleanilness and quietness, I checked them all. This hotel was the last on the list. I was pleasantly surprised and chose it. The room was quiet, had great a/c that was QUIET not rattling and blaring, the beds were comfy. The bathtub could use some sort of nonslip strip or mat, but otherwise it was well arranged. The back outside door sticks and won't close without shoving it but then it's almost impossible to open again. However, these two things would never stop my wanting to stay there again. The breakfast hostess was awesome! And the evening clerk, Jennifer, was the same. Very nice, helpful, friendly, and pretty inside and out. It was a pure pleasure to stay there. Oh, I admired the small touches of pretty accent objects. Good taste!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lottie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMRuss, Director of Sales at Hampton Inn West Monroe, responded to this review, August 8, 2012
Dear Lottie H,

Thank you for taking the time to review the Hampton Inn of West Monroe, LA! We were pleased to hear that you enjoyed your stay with us and found the room to be quiet and comfortable. We also appreciate you acknowledging our staff. They work hard to ensure each guest feels at home during their stay with us.

Your comments about the nonslip mat and back outside door will be shared with the staff and management in order to better ourselves for the future.

We appreciate you and your business. We hope to see you again soon!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Georgia
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed June 21, 2012 via mobile

Brand new hotel and the amenities were nice but our stay was ruined when my young boys had to take a bath in water that looked like water from the river....dirty and nasty. I have sympathy that the city is providing the water but that is ridiculous and disgusting and the owner should be finding a solution. Not happy.

Stayed June 2012, traveled with family
Helpful?
2 Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Hampton Inn West Monroe, responded to this review, June 26, 2012
Dear Bill C,

Thank you for taking the time to review the Hampton Inn of West Monroe, LA. I would like to apologize on behalf of management and the city of West Monroe for any inconvenience the water may have caused you and your family during your stay with us. I would like to assure you that the color of the water comes from a harmless biomolecule called tannin. This same molecule is also found in tea and wine. However, I would like to reassure you that management has been working closely with the owner to find a reliable solution.

We always appreciate all comments and concerns from our guests to help us improve our hotel and the services that we offer. Thank you again and we hope to see you in the future.

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galveston, Texas
Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed June 12, 2012

We were to stay at Hilton Garden Inn in West Monroe but they were booked up and recommended Hampton Inn. I was hesitant but we stayed one night and wished it could be more.
Very clean and quiet. The mattress' were fabulous and the pillows were down.
Highly recommend to you weary travelers.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robin362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMRuss, Director of Sales at Hampton Inn West Monroe, responded to this review, June 13, 2012
Dear Robin362,

Thank you for taking the time to review the Hampton Inn of West Monroe, LA. We were glad to hear that we exceeded your expectations during your stay with us and hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Tennessee
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 10, 2012

My husband and I were in West Monroe visiting family Memorial Weekend. We did not have reservations and did not know about this hotel before arriving in WM. We were pleasantly surprised to find this brand new Hampton Inn. Everything was as a hotel should be. Clean, quiet, and convenient. We were there 2 nights and would stay there again in a heartbeat. Great service from staff, not that we needed anything extra that wasn't provided. The ladies at the desk were exceptionally friendly and ready to make our stay pleasant. The breakfast area was clean and the food was great. All around great, clean, bright, and willing to go a step beyond hotel!!! I would recommend this to anyone. P.S. I am very very picky were I stay, when it comes to hotels....

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank B C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMRuss, Director of Sales at Hampton Inn West Monroe, responded to this review, June 11, 2012
Dear B C,

Thank you for taking the time to review the Hampton Inn of West Monroe, LA! We strive to exceed each of our guests' expectations and were delighted to hear that you enjoyed your stay with us during your Memorial Day Weekend visit. Your kind comments will be shared with the staff and management.

We hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 5, 2012

Just this past weekend we stayed in this hotel. We came to town for a friend's wedding and I did not know this area. I trust Hampton Inn's in general for a clean, comfortable stay but this hotel and the staff there blew me away! This hotel opened just two weeks ago, I did not realize it was so new when I reserved our room. My daughter and I loved the modern decor. Room was better than expected, king size bed was super comfortable and the room was fabulous! Breakfast was great, real food and tons of options. The staff always met us with a smile and were always wanting to help. The pool was easy to get to, clean and beautiful. We didn't want to leave and already want to go back just to stay there again!! Thank you for a wonderful get away!

Room Tip: We stayed on the third floor, in a king size room. It was nice and quiet there.
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelerBox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMRuss, Director of Sales at Hampton Inn West Monroe, responded to this review, June 7, 2012
Dear TravelerBox,

We value your kind comments in your review for the Hampton Inn of West Monroe, LA! Management and staff work hard to ensure that each and every guest is comfortable and satisfied at our hotel. We were so pleased to hear that you enjoyed the decor, the comfortable bed, the hot breakfast, and the pool during your stay with us.

We also would like to thank you for taking the time to post pictures of our property. It delights us when our guests enjoy being at our hotel as much as we do! We truly hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnsboro
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 30, 2012

We recently stayed for my boys birthday. We requested adjoining rooms for the children/grown ups and at most other hotels it's also aHUGE issue. However the staff (stephanie) especially was so super helpful. It was a last minute reservation with the huge request of adjoining rooms and everything went perfect. The hotel is so new and everything is very modern and comfy! Love the couches by the elevator!! I would and already have recommended this hotel to my family and friends.. Wish I had an excuse to visit again soon!! Oh the kids also loved the "real" breakfast. We can't wait to visit again!! Thanks so much for all your hospitality!!!

Room Tip: This hotel is brand new and had been open 7 days on our visit so all the rooms are awesome!
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nursekort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMRuss, Director of Sales at Hampton Inn West Monroe, responded to this review, June 7, 2012
Dear Nursekort,

Thank you for taking the time to review the Hampton Inn of West Monroe, LA! We strive to ensure each guest has a comfortable and relaxing stay at our hotel and were pleased that you left well-rested and satisfied. We were also delighted to hear that you and your family enjoyed our complimentary hot breakfast.

Your kind comments are truly appreciated and will be shared with the entire Hampton - West Monroe family! We hope to see you again in the future!

Sincerely,

Janie Russ
Regional Sales and Marketing Director
Southern Hospitality Services, LLC
1401 Martin Luther King Jr Drive
Monroe, LA 71202
Phone: 318.547.4672
Fax: 318.410.0145
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn West Monroe

Property: Hampton Inn West Monroe
Address: 601 Mane Street, West Monroe, LA 71292
Phone Number:
Location: United States > Louisiana > West Monroe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in West Monroe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn West Monroe 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
With 82 guest rooms including a one of a kind Executive Suite, over 1,050 feet of meeting space, as well as the new Hampton Brand "perfect mix lobby" and "Jump start fitness Center," "Suite Shop," great location, and beautifully appointed guest rooms, the new Hampton Inn-West Monroe offers something for everyone. ... more   less 
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