This was one of the worst hotel experiences I have ever dealt with. From the beginning I couldn't even get anyone to answer the phone to make a reservation for HOURS...that should have been my first clue. We had an average room which is what I expected, but the floors were very dirty,bed was uncomfortable, the water was BROWN every time I gave my kids a bath, there were lost items under each bed from previous customers (shoes, hairspray, socks etc) and the air did not work. We complained about the air the first night and nothing was resolved, being sold-out we could not change rooms. Night #2 their solution (after getting the front desk off his iPad long enough to pay attention to me) was to give me an industrial floor fan they use in the laundry room that was terribly dirty.
In addition, to all the problems I had I was walking out of the elevator with the fan they had me take to my room myself and I physically was crushed in the elevator doors. Thank goodness someone was in there trying to push buttons because those doors did not budge. Elevator was broken the rest of the night.
Horrible experience Comfort Inn. Staff was not pleasant, nor did we ever receive ANY apology.
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- Also Known As:
- Jameson Inn Of West Monroe Hotel West Monroe
- Jameson Inn West Monroe
- West Monroe Jameson Inn