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Quality Suites Sulphur
Ranked #10 of 21 Hotels in Sulphur
Texas, the Lone Star State
Level Contributor
338 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
“Great hotel. Stay here!”
Reviewed January 5, 2013

This hotel was a very pleasant surprise. The rooms are spacious, new, and clean, with upscale decor and unusually comfortable beds. We got a great night's sleep for a fair price. 

I especially appreciated the hotel staff. Every employee is courteous and professional, from the front desk clerk to the lady who oversees the breakfast area. 

Speaking of breakfast - this one is better than you'll find at most hotels. The food is hot and the counters are clean. You actually get the feeling that the staff cares about their guests and wants to provide good care. 

Free wi-fi is a plus. We had no trouble getting Internet connection at any time. 

I will absolutely return to this hotel, whenever I'm in the area. No complaints, just happy travelers.    

  • Stayed January 2013, traveled with family
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Helpful?
Thank HappyPenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Quality Suites Sulphur, responded to this review, January 7, 2013
After reading your review we are all beaming with pride of our hotel! Thank you so much for being so kind in your comments. We appreciate having satisfied guests who we know will return. Therefore we strive to make sure all who stay here at the Quality Inn & Suites experience a comfortable nights sleep and great breakfast. Till we see you again!

Thanks,
Midge
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70 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
Fort Worth, Texas, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2012 via mobile

I stayed here on business. The front desk was very nice and helpful. My wife and kids loved it as well. Close to everything! Clean and quiet with everthing you could ask. A must.. when away from home. Thanks to Midge and her staff!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank CyrusCanUDigIt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Quality Suites Sulphur, responded to this review, October 12, 2012
Thank you so much for your kind words and for staying with us during your business trip to Sulphur, Louisiana. We are so happy that your family was able to come and visit with you at our hotel. Also glad to hear that you all enjoyed your stay with us at the Quality Inn & Suites. Maybe one day y'all can return on a family vacation? Lots to see and do in Southwest Louisiana. It was a pleasure hosting and visiting with you, till next time!

Thanks again,
Midge S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 1, 2012

Beautiful place, particularly on the inside. Nicely refurbished rooms and a hot breakfast served by a pleasant and helpful staff. Just two caveats. The wifi didn't work in the room and was slow in the lobby. (Tried two rooms and confirmed on two IPads. We stayed in room 111.). Staff directed me to tech support--nice folks but unable to solve the problem. Also, no fan in the bathroom. Gets a bit muggy for the last one in the shower. Still, a nice place to stay.

Stayed September 2012, traveled with family
Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Quality Suites Sulphur, responded to this review, October 12, 2012
Thank you for your comments! While your stay was not exactly what we hope for, we are delighted that you still found it good enough to write about. Your comments regarding the Wi-Fi have been directed to management for their consultation with our tech support team. Also, there is a Central HVAC system to keep the Louisiana humidity under control. We look forward to welcoming you back again the next time you are in the Lake Charles Sulphur area.
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1 review
Reviewed August 28, 2012

Staff were the nicest people I have encountered anywhere! From the clerk at check-in to the hostess at breakfast, I was amazed by the hospitality. Everyone went out of their way to accommodate us. The rooms were spacious and the exercise facility was very nice. I have absolutely no complaints.

  • Stayed August 2012
    • Value
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Helpful?
Thank JMVoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Quality Suites Sulphur, responded to this review, September 18, 2012
Wonderful! So glad to hear that our staff made such a nice impression on you. We look forward to having you visit us again at the Quality Inn & Suites Sulphur the next time you are in the Lake Charles area.

Sincerely,
Midge
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1 review
Reviewed July 13, 2012

Excellent customer service and friendly staff. I stayed for a business trip and wasn't expecting much. I did notice that the room was updated and cozy. It was a short distance from the office so that was a plus. The maid service did their job well and the free breakfast had a good selection.

  • Stayed July 2012
    • Value
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Helpful?
Thank Bethspen83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Quality Suites Sulphur, responded to this review, July 19, 2012
Excellent, glad to hear that we are a short distance from your office. Also that while at the Quality Inn & Suites Sulphur you enjoyed a clean, updated room and a good breakfast selection. Please visit choice hotels website in the future for the best available rates.

Thanks again,
Midge Singleton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 3, 2012

We travel to Lake Charles from Houston frequently and have stay in many area hotels. Quality inn & Suites is by far he best bang for our buck!!! Clean modern rooms, Comp. Breakfast, Work out room, safe well lit property, pool and easy access to I-10. The staff (Kayla) is awesome. Thanks for making our 4th of July weekend a BANG!!!!!

Room Tip: 1st floor rooms were great !!!
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Seman J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Quality Suites Sulphur, responded to this review, July 5, 2012
Great! Thank you so much for selecting to stay with us at the Quality Inn & Suites Sulphur. We are delighted that you enjoyed your visit and found are suites to be modern and clean. Yes, Kayla is our Ace in the hole!! Keep coming, the hand is changing. Our new vending areas and stairwell doors will be completed soon. Look for some changes in the Lobby and Bedding real soon as well. In the future we would like to encourage you to visit us at ChoiceHotels for the very best available rates of the day.
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2 reviews
Reviewed May 29, 2012 via mobile

May 28-Arrived very late and front desk was extremely welcoming. Clean room. Great breakfast in the morning. The woman attending the breakfast station showed both of my children how to make waffles. She had alot of pride in her work.
Nichole/AZ

  • Stayed May 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Sunshinenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidgeSingleton, Director of Sales at Quality Suites Sulphur, responded to this review, June 2, 2012
Pride, is what we are all feeling reading your review. We really appreciate it when guests give us honest and genuine feedback. Thank you for this and we hope to see you again soon. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites Sulphur

Property: Quality Suites Sulphur
Address: 320 S Cities Service Hwy, Sulphur, LA 70663-6406 (Formerly Comfort Suites)
Phone Number:
Location: United States > Louisiana > Sulphur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 21 Hotels in Sulphur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Sulphur 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
ALL Suites, hotel located in Sulphur close to industries, restaurants, casinos, beaches, mall, Creole Nature Trail, and more.Hotel feautres, hot breakfast daily, complimentary Wi-Fi, Fitness Center, and Outdoor Pool. Meeting Space is available. No Pets ... more   less 
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Also Known As:
Quality Inn Sulphur
Sulphur Quality Inn

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