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Quality Suites Sulphur
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Reviews (73)
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46 - 51 of 73 reviews
Reviewed July 13, 2012

Excellent customer service and friendly staff. I stayed for a business trip and wasn't expecting much. I did notice that the room was updated and cozy. It was a short distance from the office so that was a plus. The maid service did their job well and the free breakfast had a good selection.

  • Stayed: July 2012
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Thank Bethspen83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midge S, Director of Sales at Quality Suites Sulphur, responded to this reviewResponded July 19, 2012

Excellent, glad to hear that we are a short distance from your office. Also that while at the Quality Inn & Suites Sulphur you enjoyed a clean, updated room and a good breakfast selection. Please visit choice hotels website in the future for the best available rates.

Thanks again,
Midge Singleton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2012

We travel to Lake Charles from Houston frequently and have stay in many area hotels. Quality inn & Suites is by far he best bang for our buck!!! Clean modern rooms, Comp. Breakfast, Work out room, safe well lit property, pool and easy access to I-10. The staff (Kayla) is awesome. Thanks for making our 4th of July weekend a BANG!!!!!

Room Tip: 1st floor rooms were great !!!
  • Stayed: July 2012, traveled with family
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Thank Seman J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 5, 2012

Great! Thank you so much for selecting to stay with us at the Quality Inn & Suites Sulphur. We are delighted that you enjoyed your visit and found are suites to be modern and clean. Yes, Kayla is our Ace in the hole!! Keep coming, the hand is changing. Our new vending areas and stairwell doors will be completed soon. Look for some changes in the Lobby and Bedding real soon as well. In the future we would like to encourage you to visit us at ChoiceHotels for the very best available rates of the day.

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Reviewed May 29, 2012 via mobile

May 28-Arrived very late and front desk was extremely welcoming. Clean room. Great breakfast in the morning. The woman attending the breakfast station showed both of my children how to make waffles. She had alot of pride in her work.
Nichole/AZ

  • Stayed: May 2012
    • Value
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Thank Sunshinenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidgeSingleton, Director of Sales at Quality Suites Sulphur, responded to this reviewResponded June 2, 2012

Pride, is what we are all feeling reading your review. We really appreciate it when guests give us honest and genuine feedback. Thank you for this and we hope to see you again soon. Safe travels!

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Reviewed April 13, 2012

This hotel is convenient to the interstate. A nice remodel done in the past couple of years. Everything is very clean and modern. Staff very friendly and helpful. Rooms are a great size with a desk and seating area. Pull out couch for extra guests. Beds are very comfortable. Hotel is quiet. This will always be my first choice when staying in the area.

Stayed: April 2012
Thank suzybro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidgeSingleton, Director of Sales at Quality Suites Sulphur, responded to this reviewResponded April 15, 2012

Hi, thanks for your review. We are so happy to hear that you found Quality Inn & Suites Sulphur to be an excellent value! Our renovation took place in 2009, however we are constantly improving on guest impact issues. Please feel free to follow us on Twitter (hotelsoflc) and friend us on Facebook (quality inn-suites) to join the discussion and let us know what we could do to improve our services, and product. We look forward to welcoming you and your guests each time you visit Lake Charles/ Sulphur.

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Reviewed February 20, 2012

Had two rooms here last night, nice staff, clean, overall good experience. Would stay here again. Big neg. though. Don't advertise and say you have large truck parking. If you don't. And what you have is very tight. That's why not 5 star

Room Tip: Third floor if you have laundry to do
  • Stayed: February 2012, traveled on business
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Thank AngryBirdMSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidgeSingleton, Director of Sales at Quality Suites Sulphur, responded to this reviewResponded February 23, 2012

Glad to hear of your good stay with us and that you have found our staff to be nice and had an overall good stay! As far as the truck parking, I was very sorry to hear that you did not find our accommodations suitable for your needs. We generally have tractor trailers nightly with no complaints. Also, there is a lot adjacent to the hotel that is available for overflow. Next time please let us know of your concern and or issue and we will make every step to correct this while you are a guest. Thank you and we will be more mindful of this in the future!

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