We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“If there are other vacant hotels, choose another!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Quality Suites Sulphur
Ranked #10 of 21 Hotels in Sulphur
Lafayette, Louisiana
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“If there are other vacant hotels, choose another!!!”
Reviewed August 8, 2011

From the rude workers, to the "extra stuff" we found in our sheets, to the wrong credit card being charged, to the dirty tub, to the refrigerator spoiling our food. I will NEVER EVER stay at another Quality Inn. THere wasnt anything quality about this hotel. We were told there was a Hot breakfast, but all they really had has burnt bacon, microwave grits, cold pastries and boiled eggs. Im assuming they had scrambled eggs at one point before 7:45 am but once we were there, there was nothing to be desired. The staff didnt bother refilling any items on the breakfast bar either. Never Again. We come out here every year for a convention. Others in our group reported wet carpet, broken ac units, filthy tubs and many more. We definitely will not sleep here again. The only reason I didnt give it 1 star is because it was a good size room.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank crystalmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidgeSingleton, Director of Sales at Quality Suites Sulphur, responded to this review, August 15, 2011
Thank you for your review, we are more than dissatisfied with the way our hotel preformed on your last stay with us. Your valuable comments have been shared with the management team and action has been taken to rectify these matters and to ensure that this does not happen again. We hope that you will reconsider staying with Quality again in the future and encourage you to visit choicehotels website when reserving.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

70 reviews from our community

Traveler rating
    32
    21
    7
    3
    7
See reviews for
21
13
3
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Mission, Texas
1 review
Reviewed May 15, 2011

Quality Inn in sulphur has all the amenities of a 5 star hotel with very affordable rates.
I strongly recommend making this hotel your stopping destination on your next trip.

  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elsefer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidgeSingleton, Director of Sales at Quality Suites Sulphur, responded to this review, June 1, 2011
Thank you so much for the wonderful compliments! We appreciate your staying with us and hope to see you again soon. Here at the Quality Inn & Suites Sulphur we strive to make everyone feel just the same way and wish that all guests could take away that five star feeling.Next time feel free to check out choicehotels website to book the best available rate.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana
Level 5 Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 5, 2011

Horrible experience at this hotel. Stayed here with highschool ball team. Front desk messed up multiple reservations, not just our group. Another group had to find other accommodations and they were furious. Apparently, a reservation number is useless for large groups (they said that a written contract was the only way to reserve the rooms, whatever!), so in other words - the hotel overbooked, hoping some people would not show up. Our group has NEVER run into this problem at other hotels, either. I found a dirty sock rolled up under the sheets in the hide-a-bed, YUCK!!!!! That spoke volumes for housekeeping. The showers were in desperate need of being bleached and updated. The worst part, a lady was attacked in the parking lot by someone who followed her to the hotel from a Walmart down the street..Security cameras??? I WILL say - the breakfast bar was decent enough. Nope, we won't stay here again & we are planning on being in the area at the end of April. Fully expect management of this hotel to respond to this review and looking forward to reading their version of events...I'm sure they remember this weekend.

  • Stayed March 2011
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louisianaluv2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidgeSingleton, Director of Sales at Quality Suites Sulphur, responded to this review, April 11, 2011
Thank you for taking the time to bring these events to our attention. We are delighted that we were able to host your group as well as all of the other teams that had reservations. Also we are pleased to offer our guests an expanded Hot Breakfast Daily, which we feel is pretty decent as well! All groups that book by calling the hotel directly or reservations department are presented with a legally binding contract that guarantees both their rooms and rate. Groups that book otherwise are given confirmation numbers to guarantee their rooms and rates. It is our policy to sell only available rooms; we would never choose to overbook our hotel as it creates discomfort for our guests and staff. We are recently under NEW MANAGEMENT, and your comments have been addressed with housekeeping and guest services to help us improve further stays. The safety and well being of our guests is a priority, therefore Security Cameras have been installed since your stay with us. We hope that you will give us a second chance to continue to host your group when in the Lake Charles area, and invite you to call the property or the 800 number to reserve your group’s rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
baton rouge
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 2, 2010

From the time we arrived everyone was pleasant. Rooms recently renovated and very nice. Granite in the bathroom. Housekeeping cleaned everyday and did a great job. Rhonda at the breakfast bar was AWESOME-she makes the best waffles. Eggs could be improved. She was always willing to please. The young man at reception desk was also AWESOME, always helpful. New carpet,beds were very comfortable and easy to sleep on. Although the hotel was crowded it never felt that way. My only complaint-we are not smokers and when we arrived getting off the elevator on the 3rd floor smelled of smoke-but after that first day-no more smell. We requested no smoking rooms and there was no smell of smoke in our rooms at all. WONDERFUL experience,my daughters were there also and they were very pleased. All of the staff went out of there way to help and be of service and each one that I encountered were always pleasant. We were there for a convention-4 days and service didn't waiver.

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lexusmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidgeSingleton, Director of Sales at Quality Suites Sulphur, responded to this review, August 3, 2010
Thank you for taking the time to tell us about your recent stay at the Quality Inn & Suites Sulphur, I'm sorry that I didn't get a chance to meet you personally. Feedback such as your helps us improve employee moral and guest satisfaction. We hope to see you the next time you are in town for the Convention,a visit with friends, or enjoying some of our local attractions. Please feel free to book your room directly with Choice Hotels brand website next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
monroe, la
1 review
Reviewed July 10, 2010

We just got back from a 3 night stay at the Quality Inn in Sulphur. We were there for our son's T-Ball tournament. We were looking for a decent, safe place to stay since we had our 5 year old with us. The location is pretty good...several restaurants and shopping centers around. And a very short drive to the ball fields. We weren't looking for too many amenities since we only paid $80 per night, but we got more than we expected. The room was spacious and had a sofa/desk area in addition to a small area with fridge, microwave, and coffee maker and was pretty clean. Our son loved the "cozy" bed as he called it!! The bathroom was fairly spacious for a hotel and had updated fixtures, although the shower head was pretty low for us and could have had a better stream. The free breakfast was great and there was a good selection as well as a very friendly staff member there to serve you. We used the washer and dryer several times to launder ball uniforms. But, there is only the one set (washer and dryer) so you may have to wait if alot of people need it. We were lucky and used it early in the day and had it to ourselves. The pool was nice and we spent some fun times there! The only negative I have is that I noticed sort of a musty smell when I first entered the hotel, but it seemed to get better (maybe we just got used to it!) But we didnt notice it after the first hour or so. Not even when we returned to the hotel from being gone all day. So overall, I would say it was a nice stay that didn't break the bank!!

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lma1278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidgeSingleton, Director of Sales at Quality Suites Sulphur, responded to this review, July 15, 2010
Thank you for your visit to our hotel and your comments! We look forward to welcoming you and your family back to Sulphur and our hotel for future tournaments. We always strive to exceed guest expectations and hope to do so next time for you. Your feedback is very important to us and we will use it to improve guest satisfaction. Please feel free to log onto choicehotels.com to book your next reservation with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Hampshire
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 17, 2010

My wife and I have stopped at this Quality Inn on the way home from Puerto Vallarta, Mexico. As previous reviewers have mentioned this Hotel was completely renovated In the Fall of 2009. The staff was friendly and made you feel welcome. They called the room after check-in to make sure everything was satisfactory with the room.

The beds were comfortable and I received a strong internet signal on my laptop. The Hotel has an exercise room that is above average for Quality Inns. There are a number of eating places nearby and an above average breakfast in the morning.

I would recommend this Hotel to anyone in the Lake Charles area.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tigerguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Charles
1 review
Reviewed April 1, 2010

My husband & I stayed at this hotel for our anniversary. It was perfect, not only was it spotless but the jacuzzi tub was a nice touch. The service at this hotel is as good as it gets!

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaginCajun2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Sulphur
6.9 mi away
Comfort Inn Lake Charles
Comfort Inn Lake Charles
#12 of 34 in Lake Charles
139 reviews
7.5 mi away
Best Western Plus Lake Charles Inn & Suites
0.4 mi away
Comfort Suites Sulphur
Comfort Suites Sulphur
#6 of 21 in Sulphur
45 reviews
Show Prices
Show Prices
Show Prices
3.1 mi away
Wingate by Wyndham Sulphur
2.9 mi away
Hampton Inn Sulphur / Lake Charles Area
0.3 mi away
Best Western Plus Executive Hotel & Suites
Show Prices
Show Prices
Show Prices

Been to Quality Suites Sulphur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Suites Sulphur

Property: Quality Suites Sulphur
Address: 320 S Cities Service Hwy, Sulphur, LA 70663-6406 (Formerly Comfort Suites)
Phone Number:
Location: United States > Louisiana > Sulphur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 21 Hotels in Sulphur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Sulphur 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
ALL Suites, hotel located in Sulphur close to industries, restaurants, casinos, beaches, mall, Creole Nature Trail, and more.Hotel feautres, hot breakfast daily, complimentary Wi-Fi, Fitness Center, and Outdoor Pool. Meeting Space is available. No Pets ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Choice Hotels, Agoda, Cancelon, Travelocity, Hotwire, Cheap Tickets and HotelQuickly so you can book your Quality Suites Sulphur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Sulphur
Sulphur Quality Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing