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Hampton Inn Sulphur / Lake Charles Area
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Reviews (349)
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All reviewslake charlesthe staff was greatcomplimentary breakfastplace to stayswim meetwould definitely stay here againcleaning staffclean roomsbreakfast attendantexcellent hoteleasy accesswafflesbusiness tripthe breakfast areadesk clerkkyleinterstate
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261 - 266 of 349 reviews
Reviewed January 8, 2014

We selected this hotel as a stopping point on our trip back home after Christmas based on the recommendation of my parents who had stayed here before. I was very pleased with the experience. I called the hotel from the road about an hour out to make sure they had a room for us. I also requested a crib for my son to sleep in. The crib was waiting for us in the room when we arrived and a staff member had turned the heat down to account for the drop in temperature. Very nice! Overall we were impressed. The room was clean and comfortable. We also grabbed breakfast before we left. The staff was so helpful when we were looking for extra items that had been cleared out since it was almost time for the buffet to close. I would definitely stay here again.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Hampton
Thank jules711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauraaranda, Director of Sales at Hampton Inn Sulphur / Lake Charles Area, responded to this reviewResponded January 20, 2014

Thank you for taking the time to fill out a TripAdvisor review. As always, we loved having you here with us. It is our goal to be your home away from home while traveling. Should there be anything we can do to make your next reservation with us better, please let us know. Thank you once again for the kind review. Make it a great day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014

We stayed in Room 117. This is a older property next to I-10 that has just completed it's every 3-5 year renovation. Everything was spotless in the lobby and in the room(except for the wallpaper in the bathroom). My only suggestion would be for the owners of the franchise or the Hilton corporation should consider having the buildings windows retrofitted with sound reduction glass.
This suggestion is due to the property's proximity to I-10.
As usual the food was great as was the coffee. Both Desk Clerks were pleasant and knowledgeable about the area.

Room Tip: Stay as far north of the interstate as possible for less noise.
  • Stayed: December 2013, traveled with family
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Thank Ray G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauraaranda, Director of Sales at Hampton Inn Sulphur / Lake Charles Area, responded to this reviewResponded January 20, 2014

Thank you for taking the time to fill out a TripAdvisor review. As always, we loved having you here with us. I have passed along the message regarding the windows to the owner. It is our goal to be your home away from home while traveling. Should there be anything we can do to make your next reservation with us better, please let us know. Thank you once again for the kind review. Make it a great day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

Mike and Kyle the front desk staff were great, they provided directions to the casino, and even to a restaurant! Nice hotel about ten minutes away from Lake Charles. Stayed just one night to visit the Casinos but it was very clean and convenient.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hampton
Thank Christina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauraaranda, Director of Sales at Hampton Inn Sulphur / Lake Charles Area, responded to this reviewResponded January 20, 2014

Thank you for taking the time to fill out a TripAdvisor review. As always, we loved having you here with us. It is our goal to be your home away from home while traveling. Should there be anything we can do to make your next reservation with us better, please let us know. Thank you once again for the kind review. Make it a great day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2013

Everything you would expect from a Hampton Inn. Friendly staff and very accommodating. Dislike is same old breakfast. I personally don't stay at Hampton Inns because of their breakfast. Why do I stay here? ...only Hilton property within 50 miles.

  • Stayed: November 2013, traveled on business
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Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauraaranda, Director of Sales at Hampton Inn Sulphur / Lake Charles Area, responded to this reviewResponded January 20, 2014

Thank you for taking the time to fill out a TripAdvisor review. As always, we loved having you here with us. Recently, Hampton Inn's breakfast has changed. The powers that be listened to the guests who were unhappy with the breakfas menu so they revamped it. It is our goal to be your home away from home while traveling. Should there be anything we can do to make your next reservation with us better, please let us know. Thank you once again for the kind review. Make it a great day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

We stopped here on our way to New Orleans. Quality customer service, nice hot breakfast, comfortable and clean. Right off the IH 10 and very close to Lake Charles casinos. Great value with quite a few restaurant choices very close by.

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank YKIAdministrator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauraaranda, Director of Sales at Hampton Inn Sulphur / Lake Charles Area, responded to this reviewResponded January 20, 2014

Thank you for taking the time to fill out a TripAdvisor review. As always, we loved having you here with us. It is our goal to be your home away from home while traveling. Should there be anything we can do to make your next reservation with us better, please let us know. Thank you once again for the kind review. Make it a great day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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