I have stayed at the other holiday inn express in lake charles and was pleased. I thought I would have the same type of stay. When I checked into this hotel the desk clerk was "ghetto". She had a bad attitude and told us that our room was not ready and she didn't know when it would be ready. The temperature was Louisiana Hot and after a long traveling day that was not cool. After asking to speak to a manager my room was prepared and ready. We had a two room suite with a 1970s couch. The other parts of the room was update. The bathroom had mold growing in the tub. And whenever we took a shower it turned into a shower/bath because the water never drained out. The breakfast was tasty but never knew when it stopped because it was always 1/2 empty. Hubby was ready to go home by day 2. I would recommend the other Holiday Inn in Lake Charles by the Casinos.
Lastly, before I forget on day 2 I saw the housekeeper and asked her to change the sheets (for reasons I won't discuss). The housekeeper stated "we don't change the sheets but every 3 days". My hubby and I were so shocked and scared at the same time. However, when we returned she did change them. I can only imagine if we would have not caught her.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express & Suites Sulphur, Louisiana. Our hotel is located in the heart of Sulphur Industries short distances from Phillips 66, Citgo, Axiall, Westlake Group, Sasol, LyondellBasell and Turner Industries. For the playful at heart we are minutes away from area Casinos - Isle of Capri, L'Auberge du Lac Casino and Golden Nugget Lake Charles. The horserace enthusiast will enjoy a day at Delta Down Horseracing and Casino. The Holiday Inn Express & Suites is also in the heart of Louisiana Hunting and Fishing. Enjoy a round of golf at Graywood Plantations Golf Course, National Golf Course, Frasch Park, Mallard Cove. Our hotel is also conveniently located near McNeese State University. Our dedicated and friendly staff is here to make your visit to the Sulphur - Lake Charles area 'Your Home Away From Home!' We would like to host your next Corporate Meeting or Training Event in our versatile conference / meeting space up to 150 ppl. ... more less
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