This hotel is a fairly new hotel. The hotel smells clean which is always very important. At check-in, even being booked within a block of rooms, they didn’t put our rooms together because they were not cleaned yet. So, everyone was scattered all over the hotel. I do have to say, I was really happy with our room. It was clean and roomy. We were staying at this hotel for a baseball tournament. So, we went down stairs to eat breakfast and it was packed. There was nowhere to sit. We decided to wait a little while. We returned around 9am when some of the crowd was gone. As, we were fixing our breakfast and waiting in line to make a waffle, the lady over that area yells out, "I am about to pick up the food so, you better get it now!" Only having 1 waffle maker in a big hotel full of baseball players, you can only image that there was a line waiting to make one. With people still in line waiting to make their waffles. Jerry the lady over the kitchen went over the mix and starts to remove it. I ask why her why she was doing this, then people are still waiting to make a waffle. She said its 9:30! And we pick everything up at 9:30! I tried to explain to her that we tried coming down earlier but, the place was packed. She just walked away. If you are having several large groups of people or you know your hotel is booked then, you should be more understanding and be prepared. For the price we paid for this hotel you would expect a little better service.
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