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“Front desk Candace”

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Candlewood Suites - Slidell / Northshore
Ranked #7 of 22 Hotels in Slidell
Certificate of Excellence
Reviewed March 20, 2013

I wanted to pass along my great experience at the candlewood suites. I travel every week for work and rarely am treated so well as I was by Candace when I checked in. She made a point to check my in quickly, was energetic and made me feel welcome. Always nice after a long day to be treated like that!

Stayed: March 2013
Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina R, General Manager at Candlewood Suites - Slidell / Northshore, responded to this reviewResponded March 27, 2013

Dear Jason B,

Thank you so much for taking the time to write this review on our hotel. It is great to hear that you had such a comforting energetic welcome from Candace. It is our goal that each guest feels right at home when they walk in the door after a long days work or travel. Please feel to contact me the next time you are in town JasonB we would love to see you again. Call me at 985-326-0120 or email me at cwslidellgm@myhospitality.org.

Sincerely,
Christina Restrepo
General Manger

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205 - 211 of 269 reviews

Reviewed March 20, 2013

I reserved our 03/10-03/14/2013 stay here because its suite size, clean rating, indoor pool, and exercise room.. The staff is super helpful, and have everything you may need to make your stay relaxing. The kitchen(ette) has a large refrigerator, even a dishwasher, all dishes soap etc supplied. You can even request a toaster oven if needed. Outside patio grills, we made steaks! I always test for cleanliness prior to unpacking and our room was clean. Loved the little store w/free coffee.
I was awed, we came back to our hotel after trip to New Orleans, to find a buffet with hot foods, cheese trays etc. all supplied via this hotels management & staff as a customer appreciation night. I have never seen this done anywhere!! How great is that.
I used the pool every morning they have very early hrs like 5am or 6am cool, I was able to do my workout and swim with no one around just me at around 7-8am ea day.
This staff was so customer service oriented I believe they need to be consultants to all other hotels. Yes they deserve a "Raise"!
The only suggestion I would have is to raise the temp on the pool water, it was a tad chilly.
Oh, folks traveling to New Orleans reminder this is approx 35 miles away across Pontchartrain.

  • Stayed: March 2013, traveled with family
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Thank mjcat002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina R, General Manager at Candlewood Suites - Slidell / Northshore, responded to this reviewResponded March 27, 2013

Dear MJC002,

Thank you so much for taking the time to fill out this review on our hotel. We love hearing feedback from our guest. I was happy to hear that we were able to provide you with some Candlewood Suites Awe power! It is our intention to to make sure every guest feels right at home here with us. Please let me know the next time you are in town we would love to see you and your family again. Call me at 985-326-0120 or email me at cwslidellgm@myhospitality.org. Thank you again MJC002!

Sincerely,
Christina Restrepo
General Manager

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Reviewed March 7, 2013

We arrived at 7:45pm to a cheerful and very helpful Alex at the front desk. As a Platinum Priority Club member, I have stayed at many Candlewood Suites hotels, but this one is the best yet. Alex upgraded us to a King Suite without being asked. This hotel does not just offer a small token for Priority Club members. Not a big deal, but a pleasant surprise.

Alex took the time to explain the special housekeeping and Candlewood accommodations to prevent any misunderstandings. She has an excellent personality for customer service.

The room was spotless and well appointed.

  • Stayed: March 2013, traveled as a couple
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Thank Vickys-Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina R, General Manager at Candlewood Suites - Slidell / Northshore, responded to this reviewResponded March 11, 2013

Mr. 71771,

I wanted to personally thank you for taking the time out to write a review on our hotel. I was happy to hear that your stay with us was enjoyable and that Alex was able to provide you with that excellent personality that you so greatly deserve as a valued guest. I also wanted to thank you for your loyalty as a Platinum Priority Club Member and we look forward to the next time you stay with us. Please feel free to call or email me at anytime. 985-326-0120 or cwslidellgm@myhospitality.org. Thank you again and we look forward to your next stay with us.

Sincerely,

Christina Restrepo
General Manager

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Reviewed February 25, 2013

Had two room King suite. Room was VERY clean & cleanest kitchen I've ever seen in hotel room. Bed was hard. Plenty of quality pillows & towels. Very friendly & helpful staff. Hotel just off Interstate & next to shopping, but quiet.

  • Stayed: February 2013, traveled on business
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Thank Liv4wked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina R, General Manager at Candlewood Suites - Slidell / Northshore, responded to this reviewResponded February 26, 2013

Dear Liv4wked,

I wanted to personally thank you for taking time to fill out this review on our property. We love hearing feedback from our guest. I was happy to hear that we were able to provide you with a clean and comfortable room. Please feel free to contact me the next time you are in town. We would love to see you again. Phone: 985-326-0120 or email me at cwslidellgm@myhospitality.org.

Sincerely,
Christina Restrepo
General Manager

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Reviewed February 24, 2013

I will always stay at this hotel when I'm in Slidell. I stayed there when they had just opened, and it was just as clean and maintained now as it was then. The staff was so friendly, I think the one girl's name was Alex... They have free laundry machines which I never knew before, they have free fruit which my son loved, and their prices in the gift shop on other items were very reasonable. The only complaint, and it's very minor, was the pool had a bit too much chlorine and was cloudy and green. That may be the normal though, however my son's eyes were bright red the whole weekend. They had a porta crib for the baby as I requested, and it was already in the room with blankets when we checked in. It is one of those metal ones which I wasn't expecting in a new hotel, but it worked out fine. Their DVD selection you can borrow was good, and all the in room ammenities were great. Will never stay anywhere else!

Room Tip: The ground floor rooms have higher ceilings, but seem to be a little more noisy than the upper floor...
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  • Stayed: February 2013, traveled with family
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Thank KMarrone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina R, General Manager at Candlewood Suites - Slidell / Northshore, responded to this reviewResponded February 26, 2013

Dear Kmarrone,

I wanted to personally thank you for taking some time out to fill out this survey of our hotel. We love hearing feedback from our guest. I was happy to hear that your experience this second time around still provided you with clean and friendly atmosphere. I have passed on your kind words to our front agent Alex. I was also pleased to hear that you and your son enjoyed our Candlewood Cupboard. Please also take note that I have looked into your comments regarding the pool and have addressed any needed maintenance issues to ensure this doesn't happen again. Please feel free to contact me personally the next time you and your family our in town. We look forward to seeing you again. Phone: 985-326-0120 or email me at cwslidellgm@myhospitality.org.

Sincerely,
Christina Restrepo
General Manager

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Reviewed February 20, 2013

Very Clean, and accommodating. The rooms are huge and are fully stocked. They have the fluffiest towels ever!! I would highly recommend this hotel to anyone, my husband and I look forward to staying here again in the near future!!

  • Stayed: February 2013, traveled as a couple
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1  Thank Chambliss06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina R, General Manager at Candlewood Suites - Slidell / Northshore, responded to this reviewResponded February 23, 2013

Dear Chambliss06,

I wanted to personally Thank you for taking the time out to write a review on our hotel. It is always nice to hear feedback from our guest. I was very pleased to hear that we were able to provide you and your husband a clean and comfortable hotel accomidation. Please feel free to let us know the next time you and your family are in town. We look forward to seeing you again. Feel free to contact me personally at cwslidellgm@myhospitality.org for you next stay.

Sincerely,
Christina Restrepo
General Manager

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Reviewed January 18, 2013

Right across from the mall and an Olive Garden and WalMart. What a nice relief after the dump we stayed at in San Antonio. For $89 (with a dog) I felt we had everything we needed. A quick trip to Walmart for supplies and we spent the night in a well equipped suite and never had to go to the front desk for anything. This is my idea of what you should get for $80. The staff were very helpful in recommending places to eat and even had free coupons. Fair green space for the dog.

  • Stayed: December 2012, traveled with family
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1  Thank calvinater1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina R, General Manager at Candlewood Suites - Slidell / Northshore, responded to this reviewResponded January 23, 2013

Dear Cavinater1,

Thank You so much for taking the time out to write this review on our property. It is always great to receive feedback from our guest. I was happy to hear that we were able to provide you with a petfriendly, affordable and comfortable place to stay. Please let me know the next time you are in town we would love to see you again. Email me at cwslidellgm@myhospitality.org

Sincerely,

Christina Restrepo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites - Slidell / Northshore

Address: 100 Holiday Blvd, Slidell, LA 70460-6844
Phone Number:
Location: United States > Louisiana > Slidell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Slidell
#4 Romantic Hotel in Slidell
#5 Family Hotel in Slidell
Price Range: $91 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Slidell / Northshore 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Candlewood Suites - Slidell / Northshore Hotel Slidell

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