My husband and I stayed at this hotel while on our drive to New Jersey for his military duty.The reviews on Tripadvisor were great, so I decided to give them a try!
Let me say that the experience at the hotel was great! Nice room, great service - very friendly and helpful. The bed was very comfortable and the room was clean. The temperature in the room was great! The AC control actually allowed me to make the room the perfect temperature for comfort througout the night. It was a great night's stay after driving all day from Texas. Upon arrival and check-in, they give you a little gift package with water, chips and some candy - a "", a little something to hold you over! It was very sweet and very unexpected, but a wonderful surprise.
I just have one note of caution for other military families - if you are using a military discount, please make certain that you get the correct information from whoever you makes your reservation. When I made our reservation, I spoke to two different people and they both gave me the same information - yes they have a military discount, and which room did I want? I told them the king bed would be fine. The next day when checking out, I realized we were charged a different rate than the one that had been quoted me at the time of my making the reservation. I took it up with the manager, and she told me that the policy was that king beds did not get the military discount. I totally understood this but that wasn't the information that I was given the night before. Needless to say, the manager was very nice and very helpful, and in the end she gave us the lower rate which had been officially quoted. I really appreciate her taking the time and working with us in that way. Their customer service is very good and for me beyond reproach. Even after this mix up, I would definitely stay at this hotel again if I had the opportunity!
Thanks for a good experience!
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