We did the City and Cemetery tour and were completely disappointed. We signed up for the 11am tour and got picked up at the tourist center. For the next HOUR we drove around to various hotels picking other people up! We drove down the same street no less than 4 times. Why do they not just have one or two pick up spots and people have to be there to get picked up. We finally started the tour at 12:10 after we had gone to pretty much every hotel in the French quarter. The tour itself was nothing special or exciting and didn't really give any more information than you could get from walking around yourself and reading one of the thousand brochures about the city. Three people got off mid tour it was so bad. We spent $100 for two people and I felt totally ripped off, I wish I could get my money back. I got a better tour of the city spending $1.25 and riding the St. Charles street car. I hear the swamp tour is good, but after this awful city tour (and the ghost tour wasn't great either) I will never use this company again when I visit New Orleans.