The night staff for check in was horrible. No "how are you doing?, or friendly verbage during myI checked in. I had my wife and 6 year old, went to the outside door and the key would not open the door. Went inside, opened the door, took them upstairs and the key would not open the room door! Did I mention it was 29 degrees outside. I went downstairs to get a key that would work and Harry stated he needed to see my ID. I just checked in 5 minutes ago! I could not believe that he first gave me keys that did not work, then checked my ID against the computer to verify I am the same person he just gave the keys to. Again, no polite comments or apology for not doing the keys correctly the first time. This is unacceptable and I will not stay here again and will recommend to friends to avoid this place.
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- Also Known As:
- Holiday Inn Shreveport West Hotel Shreveport
- Shreveport Holiday Inn