We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“FANTASTIC!!!!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ramada Shreveport Airport
Ranked #31 of 37 Hotels in Shreveport
Arlington, Texas
Level Contributor
1 review
“FANTASTIC!!!!!!”
Reviewed January 31, 2013

I tried to cancel my reservations after I saw the reviews on this site, but Expedia wouldn't let me. I am SO happy that I did not change...
Checking in very late, I was exhausted. Douglas, the desk clerk,w as helpful, kind, and honest. The upgrade to a suite was an unexpected but very welcome gift. The helpful assistance from one of the employees made unloading a breeze (and he even graciously said "No tip necessary!." The after-hours use of the whirlpool took away the achy-ness from the long drive and made the transition from traveler to visitor a great experience.
Parking was very close to the room and was well-lit and secure. The two room suite was comfortably appointed, lots of space, easy WiFi access, two televisions, thermostat worked great, and the king size bed was clean, just-firm-enough, and filled with pillows and blankets. The fridge in the room had some ice build up but it still worked great (and the culprit for the problem was a previous guest who left the setting on the coldest temp.)
The indoor pool was heated but not hot and whirlpool was steamy; a perfect combination for total relaxation. Everything was antiseptically clean, well-lit, and in spite of the vast interior, had plenty of small spaces for personal conversation.
Was the hotel brand-new? No. Was the hotel ultra modern? No. HOWEVER, it was spacious, comfortable, clean, relaxing and cost less than 1/3 of those brand new sterile box hotels. Will definitely go back, time and time again!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jud S, General Manager at Ramada Shreveport Airport, responded to this review, February 6, 2013
Thank you for taking the time to post your comments on TripAdvisor concerning your recent experience at the Holiday Inn Shreveport Airport West. It is our mission to provide both excellent service and accommodations to our guests and it is very uplifting when we accomplish that mission and our customers recognize us for doing just that. We truly appreciate you sharing your experience with us along with everyone else who might find this review helpful when choosing their accommodations in Shreveport, Louisiana. We truly appreciate your business and we look forward to seeing you again on your next visit to the Shreveport area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

326 reviews from our community

Traveler rating
    56
    55
    59
    61
    95
See reviews for
117
46
24
76
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
McKinney, Texas
Level Contributor
3 reviews
Reviewed January 25, 2013 via mobile

This place is nasty. Keep in mind I normally research my hotels very well, and this one I booked thru name your own price on Priceline... And this is what I get trying to be a cheapskate. Walking in to the modern lobby, for 1975, I was promptly greeted, and given my room key and told how to get to my room. Upon exiting the elevator on my floor, I notice a hose coming out of the wall and just laying on the ground , like the ice machine was missing. We enter the room with low expectations. My wife and I already agreed that we would leave it the room was bad. The bathroom was very clean, and looked decent. Then the beds, ... O boy... Multiple blood stains, and lots of short black hairs... Gross!!!!!!! We walked out of the room, and drove down to the Hilton Garden Inn, much cleaner and newer. Do yourself a favor and get a room 5 min from this Holiday Inn... Waste of money spent thru Priceline...

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alx2056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jud S, General Manager at Ramada Shreveport Airport, responded to this review, January 28, 2013
Thank you for your feedback of your recent visit of our hotel. I would like to apologize for this unusual condition that you found your guestroom in. This is unacceptable and does not reflect our normal standards of hospitality and cleanliness. Please know I have addressed these issues with the appropriate departments. We are aware and are working on the ice machine that you mentioned in your review. We are an older hotel and are continually upgrading areas and preventative maintenance is completed on all of our rooms on a rotation basis. We hope to have an opportunity to provide you the kind of guest satisfaction that we are known for if you are ever in the Shreveport/Bossier City area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 5, 2013

I am scarred for life. I will never stay at a Holiday Inn ever!! I get nauseated now just at the sight of a green H... Save yourself. I am an RN and feel sooo contaminated after walking in this suite. I never in my life saw anything sooo nasty,moldy,dirty,pest infested and that was the clean side...which was hard to see due to lights burned out. The sheets had copious protein stains and multi long hairs... OMG I never in all of my life have been so disgusted. Oh and they told us these suites were all recently upgraded... I hate to see the rooms that have yet to be upgraded. There are not enough words to explain the depth of disgusting that we experienced in this suite. Lesson learned never allow children in a room until first inspecting what is hidden behind those doors! OMG I hope these pictures attach for you to see for yourself. Sorry ahead of time because these are definitely rated "R"!!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiaelc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Ramada Shreveport Airport, responded to this review, January 22, 2013
Dear Kiaelc,

Thank you for submitting your review of our hotel. It is unfortunate that you were not satisfied with your stay. Our hotel is very proud of its level of service, cleanliness and quality of its product. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

You mentioned in your review you attached photos. I am sorry but there were no photos on your review for us to view.
Sincerely,

Katie J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 25, 2012

We visit Shreveport at least 3 times a year. After having a very bad experience at another Holiday Inn in Downtown Shreveport, we decided to stay at this location. Upon walking in, we could tell that this location had a renovation (both on the property and in the personnel). Customer Service was OUTSTANDING! The rooms were nice and comfy, whatever we needed was taken care of, and the onsite restaurant was great. The exercise room needs updating though, but everything else was great. We will most definitely stay here again. I would most definitely recommend this hotel to anyone visiting the area, the value is outstanding for what you receive. Our family wants to thank the staff of this hotel for outstanding service!

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMad04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikkiKotzian, Director of Sales at Ramada Shreveport Airport, responded to this review, November 27, 2012
Thank you for the wonderful comments you recently posted on TripAdvisor regarding your recent stay at the Holiday Inn Shreveport Airport West. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest comments about the wonderful service they have received. It is our goal to make you feel at home and not just meet your needs, but to exceed them. Thank you again for your kind words. We hope to have you as a guest at our hotel again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 17, 2012

No heat No heat ,,,Rooms outdated and musty smell ,,Mold in the bathroom
It appears to me that the management AND Owners of this place just dont care ...The staff can do nothing but say sorry... they are at least sincere when saying sorry.. I would suggest reading the reviews before booking at this old, outdated, moldy, rundown, no heat hotel.. If you want hot water in room be prepared to turn it on before going to bed and just maybe when you wake up it will be hot. Good luck
As a gold member of priority club I hope that IHG is aware of this property !!!!!

Room Tip: Choose a good room at any other hotel on this strip you would be far better off.
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikkiKotzian, Director of Sales at Ramada Shreveport Airport, responded to this review, November 19, 2012
Thank you for taking the time to post your comments regarding your recent stay at the Holiday Inn Shreveport Airport West on TripAdvisor. I would like to take this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. The Holiday Inn Shreveport Airport West is committed to providing our guests with the highest quality services and facilities and sincerely regret that we fell short of our goal in this instance. Your comments have been reviewed by the hotel's management and appropriate action has been taken to ensure a situation of this nature will not be repeated in the future. I would like to thank you for choosing our hotel for your lodging needs. Again, your willingness to share your experience is genuinely appreciated. I hope you will allow us the opportunity to serve you in the future so that we may prove that we are fully committed to satisfying you by delivering the quality of product and service that you would expect from Holiday Inn hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mansfield, Texas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 15, 2012

We stay in Holiday Inns frequently and were very disappointed in our stay at this location. We called ahead to make sure our room would be ready & confirm we had a king room. Upon arrival were given keys to a 2nd floor room and tried to get in the room. The keys wouldnt work so the front desk attendant came up and proceeded to barge in on sleeping guest already in the room. We were then told all they had available was a handicapped with 2 beds right beside the lobby. This was the noisiest hotel I've e ever stayed in. The lobby tv was turned on volume blaring at 7 am and stayed on for hours! It was louder than the tv in my room. The carpet was dirty and the room was musty. Would not recommend.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lesley E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikkiKotzian, Director of Sales at Ramada Shreveport Airport, responded to this review, November 19, 2012
Thank you for taking the time to post your remarks regarding your stay with Holiday Inn Shreveport Airport West. I am truly sorry we failed to meet your expectations. I have reviewed your concerns with the maintenance department, housekeeping and lounge. The Holiday Inn Shreveport Airport West is committed to providing our guests with the highest quality services and facilities and sincerely regret that we fell short of our goal in this instance. We hope that you will consider Holiday Inn Shreveport Airport West for your future lodging needs so that we may prove that we are fully committed to satisfying you by delivering the quality of product and service that you would expect from Holiday Inn hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wills Point, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 23, 2012

My daugther and I enjoyed our stay at the hotel, however I believe I left my eyeglasses in the room and I am having NO LUCK getting someone from Housekeeping to return my call regarding if these glasses were found in my room. The front desk said I had to speak with housekeeping. I spoke with someone from housekeeping two weeks ago and they were supposed to call me back after they checked. Since then I have called 3 times and had to leave messages asking someone to return my call....so far no one will return my call. I called the hotel front desk again today asking for the hotel manager and once again, I was transferred to the SAME voice mail as before and left yet another message. VERY FRUSTRATING!! I will also be writing a letter to the GM regarding this situation.

Stayed September 2012, traveled with family
Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Shreveport hotels
0.2 mi away
WoodSpring Suites Shreveport Airport
0.5 mi away
Hilton Garden Inn Shreveport
Hilton Garden Inn Shreveport
#10 of 37 in Shreveport
4.0 of 5 bubbles 604 reviews
1.4 mi away
Sleep Inn & Suites I-20
Sleep Inn & Suites I-20
#6 of 37 in Shreveport
4.5 of 5 bubbles 233 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Quality Inn
Quality Inn
#14 of 37 in Shreveport
3.5 of 5 bubbles 126 reviews
1.2 mi away
Wingate by Wyndham Shreveport Airport
0.6 mi away
Motel 6 Shreveport
Motel 6 Shreveport
#29 of 37 in Shreveport
3.0 of 5 bubbles 254 reviews
Show Prices
Show Prices
Show Prices

Been to Ramada Shreveport Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Shreveport Airport

Property: Ramada Shreveport Airport
Address: 5555 Financial Plaza, Shreveport, LA 71129-2645 (Formerly Holiday Inn Shreveport Airport West)
Phone Number:
Location: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 37 Hotels in Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Shreveport Airport 3*
Number of rooms: 226
Reservation Options:
TripAdvisor is proud to partner with Wyndham, Expedia, Priceline, Orbitz, Hotels.com, Booking.com, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and HotelsClick so you can book your Ramada Shreveport Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Shreveport West Hotel Shreveport
Shreveport Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing