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“Annual buisness trip”

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Baymont Inn & Suites Shreveport Airport
Ranked #34 of 37 Hotels in Shreveport
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346 reviews from our community

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1 review
Reviewed July 17, 2013

The service at the property was fantastic. Getting the reservations processed through the 800 number and customer service was horrible. The representatives constantly disconnected calls, left me on hold for up to 27 minutes without coming back to the line. The manager I spoke with at the 800 number had very poor people skills and with your company, there is no customer rules. Reps are always right and customer's are placed in the position to fell that its all about business, no matter what.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela T, Manager at Baymont Inn & Suites Shreveport Airport, responded to this review, July 23, 2013
It was pleasure speaking with you when you checked into our hotel. I am sorry that you had such a problem with our central reservation system. I look forward to your return visit. You have my card - call the property directly and we be sure everything is correct with you reservarion. Thank you again for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Shreveport Airport

Property: Baymont Inn & Suites Shreveport Airport
Address: 5101 Monkhouse Dr, Shreveport, LA 71109-6509
Phone Number:
Location: United States > Louisiana > Shreveport
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 37 Hotels in Shreveport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Shreveport Airport 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Welcome to the Baymont Inn and Suites Shreveport Airport. Shreveport Regional Airport is just minutes away and quick access to Interstate 20 makes it easy to get anywhere in the Shreveport-Bossier area. Whether you are here for leisure or a stopover for business, be sure to enjoy our comfortable amenities which include a FREE southern style breakfast buffet to start your day. Our fitness gym is open 24 hours for your convenience. If you want to unwind in the evening we have an onsite lounge and an aerobics class three nights per week. We also have a licensed masseuse by appointment. We are sure you will enjoy our true southern hospitality while here at the Baymont Inn and Suites Shreveport Airport. ... more   less 
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Also Known As:
Best Western Richmond Hotel Shreveport
Shreveport Best Western
Best Western Shreveport

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