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“Excellent Choice”
Review of Hilton Shreveport

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Hilton Shreveport
Ranked #1 of 37 Hotels in Shreveport
Certificate of Excellence
Reviewed November 7, 2013

Extremely Friendly Staff, Awesome view from Fitness Center, Exceptionally Clean Room, Comfortable Beds to the point you don't want to wake up, Great Food in Market 104, Nice Bar, Starbucks in Hotel, and Excellent Customer Service

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Kristen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (1,043)
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784 - 790 of 1,043 reviews

Reviewed November 3, 2013

The hotel is awesome its staff was attentive to my needs during my two day stay. I felt pampered and cared for here. The hotel is very near the casinos and is actually connected to the convention center.

Room Tip: Higher floors have a better view of the city.
Stayed: October 2013, traveled on business
Thank MARY S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

This was my first stay at the Hilton Hotel of Shreveport. Both the check-in and check-out processes were fast (less than 5 minutes) and efficient. I found the staff to be helpful and courteous. The quality of the meal from in the hotel restaurant was outstanding. Overall, I would recommend this hotel to any visitor, whether business or pleasure.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

Stayed at this hotel for a business trip to Shreveport. The staff was helpful, breakfast was great, and great location in downtown Shreveport. Have stayed at other hotels in the Shreveport area and this will now be my top pick. Much better than the smoked out casino hotels.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Adam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonshreveport, General Manager at Hilton Shreveport, responded to this reviewResponded November 1, 2013

We appreciate you taking the time to share your experience while staying in Shreveport recently. It is only through receiving feedback from valued guests such as yourself that we can truely know if our performance meets or exceeds guest expectations. We are delighted in your case that we had success towards that goal and hope to see you again soon. Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013 via mobile

Overall this is a decent hotel in downtown Shreveport. Parking was actually very reasonable only $5 self park and $8 for Valet. The restaurant that is used for breakfast is on the small side for this large of a hotel they seemed to have trouble keeping up with the demand this morning. Room has a flat screen TV, small fridge, coffee maker, desk and side chair. Bathroom is nice and i learned I like Hilton's bathroom amenities over Marriott (I usually stay at Marriott properties).
As far as staff goes nothing overly impressive but were pleasant at checkin.
Wifi signal has good signal and its free.

Stayed: October 2013, traveled on business
Thank tmstewar2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonshreveport, General Manager at Hilton Shreveport, responded to this reviewResponded November 1, 2013

Thank you for taking the time to share your experience from your recent stay. Information such as you provided is crucial to our success towards achieving our goal of meeting or exceeding every guests expectation. We have communicated your comments to each appropriate department for them to take the necessary and required action. Thank you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

This has been our go to hotel in Shreveport when visiting family in the area. The rooms are comfortable amenities good- I was a little put off that this our 4 or 5 th visit and the third time ive had a room with a view of a wall

Also we had a late breakfast and were leaving the room while the maid was servicing next door- she saw us come out but never serviced our room?

The restaurant for breakfast as usual was extremely accommodating and does a great job

Room Tip: ask for a high floor or a room facing Bossier
  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank peter m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonshreveport, General Manager at Hilton Shreveport, responded to this reviewResponded November 1, 2013

Thank you for the feedback regarding your recent stay with us in shreveport. While we continously strive to meet or exceed each and every guests request daily, we seemed to have fallen short on your room view request. While there may be a number of circumstances with our obligations to Honors guests, group attendees, rate and room type committments, we need to do a better job trying to find a way to satisfy each request. Thank you for sharing this information as it will help us achieve our goal of meeting your expectations. We hope to see you again soon.
Thank you

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Reviewed October 4, 2013

The Hilton Shreveport exceeded my expectations. I called from the Shreveport airport for their free shuttle service. I was informed by the friendly front desk gal, "Oh, Ms Wittig, the shuttle is on the way."

The drive was approximately 10 minutes from the airport. All three of the front desk people exuded southern hospitality. The public area/lobby was modern and large -- what I would expect from a Hilton, but the colorful bouquet of fresh cut flowers was an unexpected touch.

After checking out the roof-top pool, and the sunset over Shreveport, I went to the bar/restaurant to wait for colleagues coming in on a later flight. My server, Terrance, was attentive and made me feel welcome even though I was not dining there. I had a nice Sauvignon Blanc and plugged into the electric outlet adjacent to my spacious, modern booth and got some work done while waiting.

Room Tip: Get a room on the 8th floor or above -- I have a nice view of the Red River form up here!
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VagabondingLulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonshreveport, General Manager at Hilton Shreveport, responded to this reviewResponded November 1, 2013

Thank you for taking the time to share your experiences while staying with us in Shreveport recently. It is only through feedback from valued guests such as yourself that we can truely address our strengths and weeknesses. We strive daily to meet or exceed our guest expectations and are delighted to know that during your stay, we had success in our quest towards that goal. We hope to see you again sometime soon.
Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Shreveport

Address: 104 Market St, Shreveport, LA 71101-2829
Phone Number:
Location: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Shreveport
#8 Family Hotel in Shreveport
#8 Romantic Hotel in Shreveport
Price Range: $96 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Shreveport 3.5*
Number of rooms: 313
Official Description (provided by the hotel):
The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more   less 
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Also Known As:
Hilton Shreveport Hotel Shreveport
Hilton Hotel Shreveport
Shreveport Hilton Hotel

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