During a recent stay I asked about a partnership promotion with my credit card and Hilton.
The promotion offerred $75 hotel credit as a memership perk and free room upgrade when available. The friendly attended who checked us in, explained that she was not aware of the promotion but would look in to and let me know with in the hour. I was also informed that there were no room upgrades available at this time, as it was a busy weekend. Which was not a problem and I understood only to find out later that our friends, who arrived shortly after us were indeed upgraded to a suite and at no charge. I checked back with the front desk after not hearing any additional details about the $75 hotel credit, only to be told "we're working on it'. Upon checking out I spoke with the manager, Norm. He explained that he would look in to and adjust our bill accordingly. A week went by with no follow up so I emailed Norm. He then instructed me to follow up with my credit card issuer, which I had already done. I responded to his email to request the general managers info, which surprise..... I STILL DO NOT have a response.
- Official Description (provided by the hotel):
- The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Shreveport Hotel Shreveport
- Hilton Hotel Shreveport
- Shreveport Hilton Hotel