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“Great Hotel, Cheap Visit to Another Dimension”
Review of Hilton Shreveport

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Hilton Shreveport
Ranked #1 of 37 Hotels in Shreveport
Certificate of Excellence
Reviewed January 22, 2013

Drinks in the bar and the excellent 3am suggestion of the night check-in clerk to try their preferred out-of-hours bar/pizza restaurant as an alternative to room service made our stay at the Hilton Shreveport an extremely pleasant if only partially remembered one. Free shuttle must have found us and brought us home on at least 3 separate occasions, so big shout-out to shuttle guy for that. If you're going to the El Dorado, stay at the Hilton for the service and the shuttle and because, with all the money you're going to lose, it won't have mattered how much you spent on a hotel. The Shreveport Hilton is a must-visit destination in a bizarre alternate dimension much superior to our own. Ain't no party like a coonass party.

  • Stayed: December 2012, traveled with friends
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1  Thank mbdunham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonshreveport, General Manager at Hilton Shreveport, responded to this reviewResponded February 25, 2013

We sincerely appreciate the positive feedback and continuously strive to satisfy our guests and their requests. Thank you for taking the time to share you experience with us and we look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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884 - 890 of 1,041 reviews

Reviewed January 12, 2013

The food is not very good and the only sundries area is in Starbucks which kept very short hours (closing around 1:30 in the afternoon). The room was clean and fine, but since it is not by any restaurants or convenient stores, you are at their mercy for food. At least I finally found a vending machine on the 12th floor!

  • Stayed: January 2013, traveled as a couple
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Thank laurie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonshreveport, Director of Sales at Hilton Shreveport, responded to this reviewResponded January 14, 2013

First of all, thank you for your candid feedback of your stay with us. I apologize that we did not meet expectations. I was extremely disappointed to read from your review that you had some issues at our hotel. I am sorry that you found our food to not be to your standards. I can assure you that our main priority is for our guest to have an exceptional stay with us and we will do everything we need to do to ensure that these issues are corrected. I am always looking for reviews to provide insight into our guest experience and I will keep your review in mind. Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to the area.

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Reviewed January 7, 2013

The Hotel was nice with very friendly staff and guests. The great thing about this hotel was the Shuttle service that was 24/7 that not only dropped us off anywhere we wanted to go they also came and picked us up. I would definitely recommend this place.

Room Tip: The 12th floor has the spa, gym, and heated swimming pool.
  • Stayed: December 2012, traveled with friends
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Thank bgme79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonshreveport, General Manager at Hilton Shreveport, responded to this reviewResponded February 25, 2013

We sincerely appreciate the positive feedback and continuously strive to satisfy our guests and their requests. Thank you for taking the time to share you experience with us and we look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2013

Very nice property, clean, convenient and has a first rate staff. Bed was very comfortable, valet parking a bargain, located close to major freeways, overall, the best hotel we have found in Shreveport. Without exception every employee we encountered at the Hilton was friendly, helpful and made the stay very pleasant. If you are fortunate enough to have Elonda working the front desk when you check in you will have no worries at all. We have stayed in hotels all across the country and have not had an experience more pleasant than our stay at this Hilton. There is a Starbucks located in the lobby - a huge plus for me. All our meals were off property so can not comment on the restaurant or lounge. Hotel was not very busy during our stay so there were no delays in any request (more towels, valet bringing the car around, etc). One more thing - on a very cold morning valet turned our seat heaters on as she was bringing the car around - loved getting in the car and the seat was already warm! There were NO negatives during our stay - everything was completely positive.

Room Tip: Rooms facing the river provide a great view.
  • Stayed: January 2013, traveled as a couple
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1  Thank BayouBelle51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonshreveport, General Manager at Hilton Shreveport, responded to this reviewResponded February 25, 2013

We sincerely appreciate the positive feedback and continuously strive to satisfy our guests and their requests. Thank you for taking the time to share you experience with us and we look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2012

Whilst not the easiest place to get to, even when you can see it in the distance, this Hilton went the extra mile to help us. The car park is otherwise across a wide fast road, so valet parking is likely to serve you well.

Rooms were good with nice amenities, which gave us a comfortable nights sleep.

They have a shuttle bus for local runs, upto about 5 miles, and the driver really helped by taking us just over that to where we needed to be, and came to collect us later.

Business lounge had good facilities, although printing was aproblem that day.

Breakfast was great, and you must ask for creole shrimp with your eggs to be really enjoy the southern comfort.

Room Tip: High floors at rear are quietest.
  • Stayed: November 2012, traveled as a couple
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Thank Cwyfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

This is a nice Hilton property, located close to the riverboats, if that's your thing. Right next to the convention center. One of the nicer things is the $8 valet ($5 to self-park). I'll pay the extra $3 for the convenience and it's much cheaper than many valet fees in the brand. The front desk staff was all-star and very helpful when I had questions about the area.

Valet was quick and kept my car running to warm up while I made a call.

I wish they had an executive lounge. I like having a quiet place to relax or see customers. The bar is right off the lobby and too loud for business when I was there. Other guests commented that the dinner service was hit or miss, but ate off property. My big dig was breakfast. Maybe I'm the exception, but I don't have time for a leisurely breakfast, it's eat and get on with my day. The staff either had too many tables or just were scatterbrained. Several guests had to ask multiple times for things. Service was just slow.

I'll stay again because of the overall great experience at the property.

  • Stayed: December 2012, traveled on business
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Thank FlyRugbyDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012 via mobile

The bar is great with 3 Tvs or more. The bed is very comfortable and you'd never know it was daylight outside with the extra thick curtains! It was 10 am and we thought it was dark outside! This is an Awesome comfort for sleeping late! The pool is on the roof and it's heated in the winter! All doors are secured for safety reasons and you must use your pass for entrance to pool and gym. The hotel shuttle even took my friend to the store, free of charge! The hotel shuttles runs 24 hours. It takes you to and from to all the casinos. You never need your car! It's a must stay!

  • Stayed: December 2012
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Thank TeKay22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Shreveport

Address: 104 Market St, Shreveport, LA 71101-2829
Phone Number:
Location: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Shreveport
#8 Family Hotel in Shreveport
#8 Romantic Hotel in Shreveport
Price Range: $96 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Shreveport 3.5*
Number of rooms: 313
Official Description (provided by the hotel):
The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more   less 
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Also Known As:
Hilton Shreveport Hotel Shreveport
Hilton Hotel Shreveport
Shreveport Hilton Hotel

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