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Hilton Shreveport
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Reviews (1,130)
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All reviewsconvention centerrooftop poolfront deskfree shuttleshuttle servicediamond memberself parkingvalet staffrestaurant staffnice hotelroom servicetop floorriver viewthe entire staffbusiness tripred rivereasy access
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1,020 - 1,025 of 1,130 reviews
Reviewed May 1, 2012

Within walking distance of downtown casino's. Great bar and restaurant. Connected to the Convention Center and close to Texas Street and lots of places to eat.

Room Tip: The higher floors give a view of the river and city. The gym and pool on on the roof.
  • Stayed: April 2012, traveled on business
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Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

Drove down for a quick trip down memory lane....we were married in Shreveport 36 years ago! Checked in promptly with very friendly and efficient service. Even though we were early, we were in our room in minutes; nothing fancy but very comfortable. Shuttle service was outstanding and we had a fun evening without worrying about parking or driving. The only thing that would have been better about this hotel was the care of the pool. I realize it was only April but it would have been nice to lay out by the pool and put my feet in if I wanted to do so. The pump wasn't on and it looked green and felt a little slimy.... the jacuzzi wasn't working either.

  • Stayed: April 2012, traveled as a couple
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Thank Pushinback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2012

This is a fine, fine, hotel and I have chosen it in the past and most likely will in the future. However, this revue is relative to the huge business it does beyond the room stay. Located literally next door from a major show and convention center, the Hilton hosts many groups, and unfortunately, several are possible at the same time.

This is very confusing and makes for incredible overcrowding and in short, "service related" nightmares. For example, the Hilton doesn't have sufficient shuttles for several large groups at a time. And, the taxi service is slow and sometimes nonexistent. Add to that the fact that the shuttles as good as they are, are limited with regards to where they can go in the city. So, unless you find a cooperative shuttle driver who will help you out by telling you upfront he won't be able to help you, you will board a shuttle, make the casino and restaurant rounds and then find out you can't get to where you need to go.

This is very unfortunate because I have always been treated well by the staff even when I encountered someone new on the job. They would always find me someone who actually knew what they were doing to answer my questions or concerns.

Room Tip: Try renting a care at the airport and save the drama of the above-mentioned problems. It will add to the cost of the trip but it will be well worth it at busy times of the year.
  • Stayed: February 2012, traveled on business
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Thank basswest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2012

Stayed here on a very busy volleyball weekend at the convention center, not too sure the hotel was ready for it. Self park and check in real easy. Internet was free, but could not get a connection in room. Hotel staff brought up wireless router, worked great. Hotels restaurants a little pricey! Free shuttle service is great to shopping area as nothing around hotel. Work out facility clean and good condition. Pool area small for size of hotel but nice,on roof top! Hotel staff efficient and friendly.

  • Stayed: March 2012, traveled with friends
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Thank wbm863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2012

We absolutely enjoy our weekend at the Hilton. When we arrived we were checked in promptly at the front desk. They greeted us with professionalism and were very informational. We learned that the hotel provided FREE transportation within a 2 mile radius which was great for us. If you are there for the gambling and the boardwalk, just park your car and enjoy the ride. One shuttle but it ran like clock work. Shuttle staff was prompt and very courteous.
The rooms were in good condition. Nothing fancy about the rooms. We stayed in a double queen that had a flat screen and granite countertops in the bathroom. If you read the comments about the bedding....it was DEAD on!! Bedding was sooo comfortable. Bathroom was nice..the shower head was a massager and was ok...nothing to brag about. The rooms were equipt with an safe, iron and ironing board. The only thing that I did not like was that the room service for food was supposed to close at 11 pm and I called 10 min prior and noone would answer..I know its ten minutes to closing but I was hungry...lol. overall this hotel was a great place to stay and we will definitely stay again.

  • Stayed: March 2012
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Thank TreNorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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