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“Great experience after terrible one with Delta” 5 of 5 stars
Review of Hampton Inn Shreveport Airport

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Hampton Inn Shreveport Airport
Ranked #6 of 36 Hotels in Shreveport
Certificate of Excellence
Sevierville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great experience after terrible one with Delta”
5 of 5 stars Reviewed August 24, 2014

Hotel is right near Airport. My flight was changed to 6 am from 6 pm so had to find a place to stay. They came and got me. Room rate was not that bad - Room clean and well appointed. Lobby nice. At 5 pm a wonderful smell of BBQ. drinks, fries for a meal for the evening. So did not have to find somewhere to eat. Pool could have been s little cleaner, but all in all would stay there again and would recommend it. Had stayed downtown all week for a conference and was ready to go home, but this property made the overnight stay better.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

Traveler rating
    131
    87
    27
    18
    6
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • Japanese first
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  • Any
English first
Marion, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 19, 2014

Staff was very nice and helpful. Clean grounds, lobby and rooms. Bathrooms were very clean and well stocked. I would not not return to hotel only because of location. I did not feel safe nor did I feel our vehicle would be safe. Apartments or Motel next door had several people roaming around at late hours.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank Cristal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
5 of 5 stars Reviewed August 9, 2014

If you are flying into SHV and need a hotel room, look no further. Stay at the Hampton Inn - Shreveport. VERY nice room and extras. I used the lobby business center to check in for our flights and print boarding passes. Also, smoking rooms are available, which is a rarity for nice hotels these days. Staff was nice and accommodating, and the king bed room was really nice with plenty of space, very clean, and nicely decorated bathroom.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 29, 2014

Very dated. Furniture in room, thread worn and had cigarette holes in fabric. The fire alarm in room went off four times in 2-night stay. Desk clerk just shrugged his shoulders about problem. We only stay in Hampton Inns, but never in this one again!

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Front Office Manager at Hampton Inn Shreveport Airport, responded to this review, August 1, 2014
Bill,


Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have addressed these issues to all our departments. We assure you appropriate steps have been made to correct the issues you encountered with service and appointment. We have also invoked our 100% satisfaction guarantee to you. Please allow 5-7 business days for the credit to to reinstate to your account. Once again Bill, we apologies for the inconvenience you encountered during your stay, but we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve.

Thank you,
Jay Patel
Front Desk Manager
318-636-4447
Hampton.shvla@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waco, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 26, 2014

Desk staff quite rude. At breakfast we asked to change the tv station to a national news channel to watch coverage of an airliner disaster. The person at the front desk said the remote was "somewhere out there." We couldn't find it & asked her again. On her way past us she did one of those passive aggressive loud, huffy sighs, complete with eye roll. We reserved 2 nights and keys didn't work the 2nd night. Annoying for us but then front desk was very rude when asked to correct their mistake. I think she was mad because she had to get up & walk over to the desk & we had interrupted her crossword puzzle. On day of checkout the front desk called our room twice BEFORE checkout time to verify that we were, in fact, checking out that day. That has NEVER happened at any hotel we have stayed at before. Overall, the room & amenities were fine, but due to lack of hospitality we will not be back.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Melinda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Front Office Manager at Hampton Inn Shreveport Airport, responded to this review, July 29, 2014
Melinda,

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have addressed these issues to the person that you encountered in the mornings. We assure you appropriate steps have been made to correct the issues you encountered with service and appointment. Once again Melinda, we apologies for the inconvenience you encountered during your stay, but we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve.

Thank you,
Jay Patel
Front Desk Manager
318-636-4447
Hampton.shvla@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
shreveport, United States
1 review
4 of 5 stars Reviewed July 8, 2014

The suite was spacious and very clean, the seperate room from the bedroom was nice to lounge on the sitting areas instead of having to lie in the bed the whole time in order to watch TV...and the whirl pool was spacious for couples

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmond, Oklahoma
Level Contributor
165 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 18, 2014

This Hampton has a quiet convenient location, quick access to downtown, good rooms, good a/c and heat, excellent bedding, typical Hampton breakfast and good service. The hotel is pet-free and 100% smoke free; the rooms smell clean and fresh with no strong deodorizer. The a/c fan will run continuously for circulation and white noise - set the temperature you want first and then set the fan on high.

Room Tip: Rooms at the back side of the hotel are the quietest, but all rooms are relatively quiet at night.
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Soonerair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Shreveport Airport

Property: Hampton Inn Shreveport Airport
Address: 5226 Monkhouse Dr, Shreveport, LA 71109-6512
Phone Number:
Location: United States > Louisiana > Shreveport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Shreveport
#6 Family Hotel in Shreveport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Shreveport Airport 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Enjoy the ideal location of the Hampton Inn Shreveport Airport hotel, on the doorstep of Shreveport Regional Airport, just one block off I-20 and only minutes to I-49 and the Shreveport Convention Center. Our hotel provides an excellent central location to explore all the sights of this beautiful Louisiana riverside town. Arrive with ease via our free 24-hour shuttle service from the airport and receive a warm welcome from our friendly and helpful staff. Explore the historic downtown district. Visit The Louisiana Hayride where Elvis was introduced to audiences across America, catch a touring musical at the famous Strand Theater and admire national landmarks including Barksdale Air force Base, the McNeill Street Pumping Station and The Sciport Discovery. Enjoy a night of Vegas-style action with five superb casinos nearby, or indulge in fine regional cuisine, music and dancing, Southern style. Louisiana Boardwalk and the Line Avenue shopping district are also easily accessible from the hotel, offering countless stores, exclusive boutiques and entertainment. Retire to your comfortable, spacious guest room or suite and surf the web with free high-speed internet access. Stay active with a workout in the 24-hour fitness center or take the kids for a swim in the seasonal outdoor pool. ... more   less 
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Also Known As:
Hampton Inn Shreveport Airport Hotel Shreveport
Shreveport Hampton Inn

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