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“front desk” 4 of 5 stars
Review of Sleep Inn & Suites Medical Center

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Sleep Inn & Suites Medical Center
Ranked #21 of 37 Hotels in Shreveport
Dallas, Texas
2 reviews
“front desk”
4 of 5 stars Reviewed April 15, 2014

The front desk lady was very nice. I checked in around 5pm. I got to the room and found out there was no tub only a shower. She moved me to another room with no problems. It was refreshing to see a pretty face and personality. Extremely friendly lady. I will be back. Thanks Mrs.Debra

Room Tip: some rooms do not have a tub. Only a shower make sure you let the lady know.
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Amanda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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104 reviews from our community

Traveler rating
    33
    27
    16
    9
    19
See reviews for
46
20
8
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Dallas, TX
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 31, 2014 via mobile

Hotel was filthy. Rooms not vacuumed. Trash left in room from previous occupant. Pool area unsanitary. Hot tub broken but still filled with unclean water with this thick nasty film on top. Pool didn't look much better, honestly. Customer service awful... Staff very uninterested in being helpful. Surrounding area to hotel feels unsafe/rough. Would never return.

Stayed March 2014, traveled with family
Helpful?
2 Thank dmswhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 18, 2014 via mobile

This hotel was highly rated by TA. Won a TA award for 2013. Found a used wash cloth in the shower, hair in the bed. Dirty floor, the door would only close when slammed. Front desk EE was rude and put out that I asked to move. Would not go here again. Nothing good from this visit!

Stayed March 2014, traveled on business
Helpful?
1 Thank Bo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, Alabama
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 26, 2013

It started at front dest with the heavy set light skin lady, which is found out later was the manager. Ha. Poor, poor behavior and attitude toward a paying Elite Diamond Member. RUDE at check-in. Put us in a room that wasn't vacuumed, didn't have towels, or any toiletries. Food was even still in the fridge. The housekeeper in charge did bring towels after I called twice. After getting settled in any walking down to get tissue, her and the lady at the front desk where in the side office talking loudly and using profanity. I was standing there waiting for service, so I just got tissue from the hall bathroom. Bad service didn't stop there, the breakfast attendant was rude and breakfast was bland; no sausages for two days. The housekeeper idea of cleaning the room was just taking the trash. No one at front desk when we went to check out. Just horrible attitudes and service... I guess it was just the wrong Sleep Inn..... I will not return and you shouldn't either unless you like paying for rudeness..

  • Stayed December 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Latoya Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 11, 2013

We stayed here for a night while on the way to Dallas,TX. This hotel is located within a stone-throw distance from LSU health. Rooms are clean and tidy, staff is friendly, breakfast is good. Overall, would recommend it for anyone who wants to rest off from I-20 or if you are visiting LSU health hospital.

Room Tip: Ask for a room facing LSU health and not the railroads side.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Akshaya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Louisiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

I have stayed at this hotel many times when going to the LSU Hospital down the street from it. Every time I stay it is clean, family friendly, pleasant staff and good service. I don't even bother trying to stay anywhere else. The rates are also very competitive and hard to beat. I love the breakfast also, it is nice and tasty! I would recommend this hotel to anyone!

Room Tip: All rooms I have stayed in have been pleasant!
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JerryMJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van Alstyne, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 14, 2013 via mobile

This hotel is the perfect location if visiting the LSU hospital. Rooms are clean and relaxed atmosphere. Night staff was nice and efficient. Day desk staff were rude and blamed miscommunication on check put time on pm shift. Not very professional. Overall, the rooms were nice and would stay again.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank JenniferLynnG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Medical Center

Property: Sleep Inn & Suites Medical Center
Address: 3215 Samford Ave, Shreveport, LA 71103-4240
Phone Number:
Location: United States > Louisiana > Shreveport
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 37 Hotels in Shreveport
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites Medical Center 2*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the newly constructed Sleep Inn & Suites located right off Hwy 49 and within walking distance to the LSU Medical Center. Enjoy our complimentary Hot Continental Breakfast buffet in the morning featuring Fresh waffles along with several baked products, cold and hot beverages selection and fresh fruits, yogurt and much more. Take a refreshing dip in our indoor pool and relax by the spa to complete your day. Guest rooms feature free High speed internet access (wired & wireless), with the signature pillow top mattresses offering a contemporary class to the bedding package. Enjoy all the great features of this Sleep Designed to dream hotel when you stay with us the next time. Very conveniently located to shopping malls, eateries and different casinos in town. Our professional staff are looking forward to welcome you.... ... more   less 
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