What a disappointment. Needed a place to stay while visiting a family friend and this place was closest to her nursing home. Have stayed at Comfort Inns before with no problems, but this one was a disappointment. First problem was that the entire non-smoking 3rd floor smells of cigarette smoke. Not like someone was smoking in the room recently, but the smell of smoke is always lingering. Found out that the 2nd floor is all smoking rooms. Who was the genius that decided that arrangement? Smoke rises, duh.
The next problem was that I never received maid service. Stayed three nights and the room was prepped at check-in, but that was it. One the second night when I returned to my room it had not been made up, but i was exhausted and just wanted sleep, figuring they'd get it the next day. Wrong. One my third night it still was not made up. Went to the front desk to get fresh towels and complain. Night clerk promised compensation. When checking out the day manager refused any kind of compensation, claiming the do not disturb sign was on my door the entire time! Ridiculous -- maybe it was on at 8:00 AM, but by 9:00 I was out of the room and no sign was left on the door. Apparently if the maid sees the sign at all, no cleaning for you. Next!
Will never, EVER stay here again.
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- Also Known As:
- Shreveport Comfort Inn