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“good hotel”

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Hilton Garden Inn Shreveport
Ranked #10 of 37 Hotels in Shreveport
Reviewed September 29, 2013

Very good hotel with good service. The property is in good shape, but not new. Located near good places to eat, but the access road is weird and curvy. The breakfast bar is good, but the type that make you basically line up and ask for what you want. I don't like this at all unless you have to ask for an omelet, which I understand. The rooms are always clean and the workout room is nice. Price is not very good.

Room Tip: watch the feeder road or you will wreck. it swerves like crazy.
See more room tips
  • Stayed: July 2013, traveled on business
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Thank Ikeamillion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this reviewResponded October 3, 2013

We sincerely appreciate you taking the time to share your valuable feedback with others! Thank you for your kind words and enjoy your day! We hope you visit us again in the near future!



Sincerely,

Eric Kiddle
General Manager

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478 - 484 of 655 reviews

Reviewed September 25, 2013

Wonderful hotel for a little "getaway" stay. Would definitely recommend to family and friends. Great staff and overall accomodations. Will stay again in the future for business or leisure purposes. Property well maintained and rooms quiet and comfy.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this reviewResponded October 3, 2013

Thank you for taking the time to share your comments. We are delighted you made the decision to stay at the Hilton Garden Inn Shreveport! Thank you for the wonderful compliments and we look forward to your return!

Sincerely,

Eric Kiddle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

First of all my family (we booked 10-12 rooms) couldn't believe the rate we were offered for a hotel this nice. It was outstanding! The staff was all friendly and Kendra (at the front desk) in particular was fantastic. I spoke with her on the phone a couple hours prior to arrival, she checked us in and she was there when we departed. Every time we encountered her, she greeted us by name and she showed interest in how our stay was going, how our travel was coming in to Louisiana and she truly made us feel as if we were the only guests that she had to care for. She was outstanding. Her friendliness, professionalism and caring attitude did not go un-noticed. The rooms were a nice size and the refrigerator and microwave in the rooms were perfect since we had children with us. The location is great with restaurants, fast food, gas stations, convenient stores and a Wal-Mart all within a very short drive away. (Some of the family walked to these places). We would definitely stay there again!

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Tarsha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this reviewResponded October 3, 2013

Thank you for your feedback. A good value is the key to enjoying your vacation! I am thrilled you chose the Hilton Garden Inn Shreveport and were able to take advantage of all we have to offer such as the in complimentary internet, in-room microwave and refrigerator, great location, and awesome service! We hope to see you again!

Sincerely,

Eric Kiddle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2013

Already said my peace about this poorly run hotel. When a person pays for 2 nights they are guarenteed check in at any time. I could have paid for 1 night and asked for early check in, but i understand they may not have had a room ready when i needed it. Thats the whole purpose of paying for the extra night. This hotel needs some serious training of the staff.

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with Hilton Garden Inn
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this reviewResponded September 19, 2013

Thank you for your feedback on your recent stay. I apologize for not exceeding your expectations. At the Hilton Garden Inn Shreveport we strive every day to provide great service to our guest. I am sorry we weren't able to do that for you. Your feedback permits us to implement improvements to ensure we provide a better experience in the future for reservations, rooms being held, and room type.

Sincerely,

Eric Kiddle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

We stayed at this hotel for one night while on a weekend trip. Accommodations were comfortable and room was quiet. Room had a generously-sized "mini" refrigerator, which was nice. Ample closet space and all in-room appliances were in working order. Close to numerous restaurants, shopping areas, etc. Front desk staff were friendly and courteous, Would recommend and would stay here again if in the area.

  • Stayed: August 2013, traveled with friends
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1  Thank divekettle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this reviewResponded September 17, 2013

We are delighted you made the decision to stay at the Hilton Garden Inn Shreveport! Thank you for the wonderful compliments and we look forward to your return!

Sincerely,

Eric Kiddle
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

There is a new definition for extraordinary accommodations: it's Hilton Garden Inn, Shreveport. These are among the most attentive and cheerful hospitality professionals I ever met. You'd think it was the Four Seasons. There's no doubt in my mind where I'll stay on my next visit to the Shreveport-Bossier area. A bonus: It's close to the airport and easy on the interstate if traveling by automobile.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Lavaughn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this reviewResponded September 17, 2013

Thank you for taking the time to share your comments! We are so happy you enjoyed your trip to Shreveport! We hope to see you again in the near future!



Sincerely,

Eric Kiddle
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

Good location, easy freeway access, close by restaurants, in-room coffee maker, microwave, mini-fridge (all big plusses). Great price even for a weekend night. Clean, spacious room, comfortable chair w/ ottoman. Bed slightly uncomfortable, probably just needs to be turned over. Would definitely recommend and stay here again.

  • Stayed: September 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn
Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this reviewResponded September 17, 2013

A good value is the key to enjoying your vacation! I am thrilled you chose the Hilton Garden Inn and were able to take advantage of all we have to offer such as the in-room coffee, great location, and awesome service! We hope to see you again!

Sincerely,

Eric Kiddle
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Shreveport

Address: 5971 Financial Plz, Shreveport, LA 71129-2613
Phone Number:
Location: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Shreveport
#7 Family Hotel in Shreveport
#8 Business Hotel in Shreveport
Price Range: $90 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Shreveport 3*
Number of rooms: 142
Official Description (provided by the hotel):
The Hilton Garden Inn Shreveport hotel is centrally located just off Interstate 20 in the premier Financial Plaza district. Near Shreveport Regional Airport, our comfortable Shreveport, Louisiana hotel is the perfect choice for business and leisure travelers. Place a bet at the nearby casino or enjoy a stroll through Shreveport’s scenic parks. Stay in a spacious guest room or suite at this Shreveport hotel, all of which offer complimentary high-speed internet access and bright, contemporary décor.Work out in the hotel’s fitness center with free weights and cardiovascular machines, or borrow a Stay Fit Kit® from reception to work out in the comfort of your room. Swim laps in the indoor swimming pool or enjoy a relaxing dip in the whirlpool spa. Start each day with a delicious cooked-to-order breakfast, and savor classic dishes at the Great American Grill® restaurant. Grab snacks and beverages from the 24-hour Pavilion Pantry convenience store, and keep up with work in the 24-hour business center. The hotel’s 3,212 sq. ft. Grand Ballroom accommodates up to 400 guests in elegant surroundings, and is perfect for conference and other social events. ... more   less 
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Also Known As:
Hilton Garden Inn Shreveport Regional Airport / Bossier City Hotel Shreveport

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