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“Comfortable Stay”

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Hilton Garden Inn Shreveport
Ranked #10 of 37 Hotels in Shreveport
Bluffton, South Carolina
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Comfortable Stay”
Reviewed August 5, 2013

This hotel was very clean and comfortable. Wifi worked great.

They do not have a free breakfast but the breakfast was well worth $10.95. It was much better than the free breakfast that is offered at most hotels.

We were going to use the pool but the smell of chlorine was overpowering so we didn't.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DebBrown4258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review, September 19, 2013
Thank you for your Trip Advisor Review. I am glad you enjoyed the hotel but very disappointed to hear about your experience with the pool. Please accept our sincere apologies. We hope to see you again in the near future!

Sincerely,

Eric Kiddle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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634 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • Dutch first
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English first
Roswell, Georgia
Level 5 Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 4, 2013

We had requested double because traveling with two grandkids. Receptions said only room available was a single king.
after brief conversation was told that a room with king a pull out couch was available. That worked out perfect for our situation. Customer service rep "Angelia" was very pleasant and helpful. Pool is open util midnight and very noisy on Saturday night, management need to monitor, several adult swimming fully clothed and intoxicated.

Room Tip: Request away from indoor pool on ground floor.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank rocknout_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
1 review
Reviewed August 2, 2013

The staff went out of their way to help us when we were in a hurry to leave in the morning. Quickly prepared breakfast and brought it out to the table for our son while we loaded the car. Even the housekeeping staff accommodated our strange schedule that week.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level 6 Contributor
406 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed July 29, 2013

This was our first stay at this particular Hilton Garden Inn. We were in town for the weekend for a class reunion. The property appears to be about five years old, but it is in excellent condition. Our room was spotlessly clean, and everything in top condition. The lady that checked us in was very friendly and assigned us the exact room type and location we had requested. We were offered breakfast coupons for the two morning we were staying but because of group breakfast at the reunion we were unable to take advantage of their offer. Even though we stayed over a weekend, and I know weekend rates are always lower, I thought the room rate was still a real bargain.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GilB867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 4 Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 29, 2013

Check in was easy! Sheila was great- Terrance went beyond the call of duty to get us the cot we needed. So thankful for a clean, well run, cozy hotel. They know what they are doing, here. This place was packed and we were late getting in but the staff was on top of helping us.
Enjoy!!

Room Tip: Away from the elevator
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mng1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shreveport, United States
1 review
Reviewed July 28, 2013

Online reservation was not honored and our room was given away before our arrival (even after notifying staff both online AND telephone of the delayed ETA). We were upgraded to a humid, dirty King Suite with no sheets for the fold out couch. The staff was kind and tried to be helpful, but that was little too late for this traveler.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cari D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review, September 17, 2013
Thank you for your feedback. Please accept my apologies for the inconveniences you encountered. Our mission is to provide the highest level of customer satisfaction. We rely on our guests to let us know when we fail at doing so. Comments such as yours permits us to target the errors and correct them immediately. We would love to have you return and allow us a chance to provide you with the ultimate service.

Sincerely,

Eric Kiddle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, United States
1 review
Reviewed July 24, 2013

Not bad for the price, especially if you're just passing thru. Some of the staff is great, others not so much. Rooms weren't bad at all, except for the tub looked like it had seen better days. It was better than some of the other hotels we looked at in the area, so its almost the best choice by default.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pedro R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Shreveport

Property: Hilton Garden Inn Shreveport
Address: 5971 Financial Plz, Shreveport, LA 71129-2613
Phone Number:
Location: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Shreveport
#7 Family Hotel in Shreveport
#8 Business Hotel in Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Shreveport 3*
Number of rooms: 142
Official Description (provided by the hotel):
The Hilton Garden Inn Shreveport hotel is centrally located just off Interstate 20 in the premier Financial Plaza district. Near Shreveport Regional Airport, our comfortable Shreveport, Louisiana hotel is the perfect choice for business and leisure travelers. Place a bet at the nearby casino or enjoy a stroll through Shreveport’s scenic parks. Stay in a spacious guest room or suite at this Shreveport hotel, all of which offer complimentary high-speed internet access and bright, contemporary décor.Work out in the hotel’s fitness center with free weights and cardiovascular machines, or borrow a Stay Fit Kit® from reception to work out in the comfort of your room. Swim laps in the indoor swimming pool or enjoy a relaxing dip in the whirlpool spa. Start each day with a delicious cooked-to-order breakfast, and savor classic dishes at the Great American Grill® restaurant. Grab snacks and beverages from the 24-hour Pavilion Pantry convenience store, and keep up with work in the 24-hour business center. The hotel’s 3,212 sq. ft. Grand Ballroom accommodates up to 400 guests in elegant surroundings, and is perfect for conference and other social events. ... more   less 
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Also Known As:
Hilton Garden Inn Shreveport Regional Airport / Bossier City Hotel Shreveport

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