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“A good place to stay”

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Holiday Inn Express Hotel & Suites Scott - Lafayette West
Ranked #4 of 5 Hotels in Scott
Twinsburg, Ohio
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“A good place to stay”
Reviewed October 26, 2013

I booked 3 nights here when staying in town for a local trade show. The staff was friendly, the rooms were clean and comfortable, and the breakfast area was large. My only complaint was the water temperature was way too hot and I almost burned my hands a couple of times when washing them in the sink. I had wanted to mention this to front desk clerk when checking out, but forgot. All in all, I would stay here again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Northern65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    16
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    11
    10
    4
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 18, 2013

The rooms are dirty and the smell will turn your stomach. While visiting my grandson saw good reviews for this hotel don't know how anyone could think its ok to have hair, dirt, dust no cups or soap dish and to it off a needle on the bathroom floor I got a broom my self and cleaned then to the bed had hair on the pillows and sheets stains on the furniture. The staff was very very sweet done what they could the general manager was here she was a sad excuses of a manager was very rude and looked at the dust and hair and ask what do you won't me to do??? Never said I'm so sorry we will get this taken care. Treated us like we were below her and she had no compassion for anyone while I was waiting at the front desk her and another lady were giving the young man at the front desk the fifth degree about his work history not the place or time I had to wait until she was finished I know there has to be a meeting room or maybe she doesn't wont to be in one of these nasty rooms either. She told us there were no rooms to move us to that was a lie later that night the front desk moved us and was super nice and very sorry she needs to take lessons from her staff!!!!! DO NOT STAY HERE NASTY NASTY my grandmother always said "you can't put lipstick on a pig and make it pretty"and the owner of this hotel thinks if you put pretty stuff down I'm the lobby it makes everything ok!DO NOT STAY HERE UNTIL THEY CLEAN AND THE GENERAL MANAGER AND OWNER GET THERE HOTEL CLEAN AND ADJUST THERE ATTITUDES TOWARD THERE GUEST

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tttttyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review, July 1, 2013
Dear Tttttyy,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the the room conditions, and your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Scott hotels

San Antonio, Texas, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 6, 2013

Got a flat tire on our way to N,O and stayed at the holiday inn, it was comfy and the staff was fabulous! room readily available, nice workers and clean rooms. I will definetly stay again!
oohh ya ya baby!

Room Tip: great location!
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bernadette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
139 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 28, 2013

I showed up at 3 AM and the desk person was doing an audit or whatever it is that they do and told me that the computer was used for a half hour or so. I waited and little bit and he got me into a room before 3:30. I was sooooo happy. thank you!
room was fine, everything else was fine. breakfast was a little less but I only eat breakfast on weekends and I wasn't hungry this day

overall, a nice stay for one nite and I will stay again if I am passing through.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bernie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floresville, Texas, United States
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 3, 2013

Nice place, had a few slight problems with the WiFi and getting points accounted for, but Valerie was awesome! Very friendly, loved her accent! Clean rooms, comfortable beds. Really liked the towels there, not old and threadbare. Great music on the p.a. system while we were in the lobby and breakfast area.

Room Tip: >oad construction makes it a wee bit hard to get there, but plenty of parking, two great places t...
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yeovil
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 25, 2013

Stayed here twice on a road trip from Orlando to Houston and back, the check in team Scott and Aimee were excellant and made us feel very welcome and were very good to talk to. We did note on the first night that the coffee machine in the room had not been used for some time and was left up on top of the cupboard and covered in dust, also the chair at the desk needs replacing as it is sowing signs of wear and tear(room 328)
The breakfast bar was always well stocke and Linda who was looking after it was very friendly and as with the other staff made us welcome.
Despite being on frontage road facing I-10 road noise was not a problem, for the meat lovers if the wind is in the right direction the smell on waking up in the morning coming from Don's Specialty Meats a coupe of buildings up is to die for.
Stayed here twice and would certainly do so again

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Missouri
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2013 via mobile

The gentleman who checked me in was extremely nice! That morning they extended my check to let me complete some work. The maid staff always had a smile on their face.

Great stay! Great staff! Thanks again!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Scott - Lafayette West

Property: Holiday Inn Express Hotel & Suites Scott - Lafayette West
Address: 736 I 10 S Frontage Rd, Scott, LA 70583-5270
Phone Number:
Location: United States > Louisiana > Lafayette Parish > Scott
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Scott
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Scott - Lafayette West 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Scott, Louisiana. In the heart of Acadiana Country, Scott, Louisiana is a modern town that retains the charm of its Cajun history. The Holiday Inn Express Hotel in Scott-Lafayette West offers convenient access to the best of Lafayette s main business and leisure attractions.Experience Lafayette s rich Cajun history at several sites around our Scott, Louisiana hotel including our own tourist center, The Begnaud House, Acadian Village and Vermilionville. Our hotel in Scott, Louisiana is conveniently located near Cajun Harley Davidson, Don s Specialty Meats, Fezzo's and The Best Stop . Other nearby attractions include the University of Louisiana Lafayette, Evangeline Downs Racetrack & Casino, and Chretien Point Plantation.For business travelers, our Scott hotel, just eight miles from the Lafayette Regional Airport (LFT), is centrally located to many of Lafayette s business attractions. The Cajundome, which offers convention facilities as well as events and concerts, is near our hotel outside Lafayette. Nearby businesses include Chevron Training Center, Weatherford and BJ Services. We also provide free high-speed, wireless Internet access and a business center for your convenience. Come stay with us and see what our Acadiana hotel in Scott, LA has to offer. From the outdoor pool and fitness center to the free high-speed Internet access, your comfort is our top priority. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Scott - Lafayette West
Holiday Inn Scott
Scott Holiday Inn

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