The hotel was conveniently located close to the main highway and we were able to get to Grambling for my daughters graduation easily. This is the only poisitive thing I can say about this hotel. Our tub clogged while we showered and the heating/cooling system was not fully functioning. I reported both things to managemnt early Thursday morning the half hearted response was late Friday night; the issue was moot at this point as I was checking out before 5am the next morning. When we checked in I asked a very clear question "Will you be charging the total balance to my card now?"; to which the desk person said "Oh no we only charged one night you have until the end of your stay to decide how you want to pay." Imagine my surprise to find the total charged to my card on the first day of my stay. Awfully presumptious to assume I would be there the whole time. It wasn't that I couldnt pay for my stay I just prefer to have jurisdiction as to how its paid. finally the housekeeping staff could not make my bed because I had left 3 clothes hangers on the bed! Wow! thats a first for me. The hotel can redeem itself by being more forthcoming with its policies to customers. Creditability is important when spending your money.
- Official Description (provided by the hotel):
- We are located in the heart of Ruston only 10 minutes from Louisiana Tech and Grambling University. We pride ourselves on offering Southern Hospitality at its finest. There are many restaurants nearby including Portico Bar & Grill, Hot Rod BBQ, Route 33 Grill, Log Cabin, Ryan’s, Chili’s and more! We are a pet friendly facility and allow small dogs/cats (10LBS or less) $50.00 refundable deposit required. ... more less
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- Also Known As:
- Days Inn Ruston
- Ruston Days Inn