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“Wouldn't call this a "Sleep" Inn...”

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Sleep Inn & Suites Ruston
Ranked #2 of 16 Hotels in Ruston
Certificate of Excellence
New York
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wouldn't call this a "Sleep" Inn...”
Reviewed February 9, 2014 via mobile

Pros:
Very clean
Extremely friendly staff
Breakfast comparable to other 2 1/2 to 3-star breakfast rooms

Cons:
Unusable Internet-I couldn't even connect and wife reported very slow speed
Thin walls-could hear above floor occupant's 5am shower because drain pipes are behind paper thin walls. Wakey-wakey....
Difficult to get to from interstate-not impossible, mind you. You have to pull into the parking lot for Irrigation Mart and loop around. No worries, there's a big sign to make sure you turn where you need to.

Stayed February 2014
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sisruston, General Manager at Sleep Inn & Suites Ruston, responded to this review, February 11, 2014
Thank you for taking the time to provide feedback from your recent stay. We always strive to provide an enjoyable experience for all of our guests. I am sorry to hear that you experienced problems with the internet and with noise during your stay. I am pleased to hear that you found our staff to be friendly. Thank you again for providing feedback. We will use it to help us improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
    84
    29
    9
    2
    0
See reviews for
55
10
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28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
United States
Level 6 Contributor
173 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed January 6, 2014

We are pretty loyal to Marriott and Holiday Inn Express, but decided to try this Sleep Inn because we were passing through Ruston and saw this hotel was rated #1 on Trip Advisor. We loved this hotel! We were greeted by Christina at the front desk who was super friendly and efficient. When we made our reservations we had requested a room on the first floor and were pleased when we checked in to see that they accommodated our request.

Our room was clean and fresh with comfy bed linens. The shower was awesome with plenty of hot water. The free wifi was reliable and very fast. Good selection of television channels. Climate control worked perfectly.

The breakfast had plenty of choices (yogurt, scrambled eggs, bacon, biscuits, bagels, etc.) and a waffle maker that made great waffles :)

Free "USA Today"newspapers were available along with a local newspaper.

All this at an excellent price. Highly recommend this hotel.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SunDiego123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sisruston, General Manager at Sleep Inn & Suites Ruston, responded to this review, January 8, 2014
Thank you for your wonderful review! We here at Sleep Inn and Suites always strive to exceed our guests expectations. We believe we have done this in your stay with us. We look forward to your future stays with us.

Lori G.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lafayette, Louisiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 21, 2013

I stayed at this hotel for the first time in Sept 2013, found the staff very professional and helpful. I was greeted with a friendly smile and hello by all employees throughout my stay. The room was clean and very comfortable.
Had to return to Ruston on business again in November 2013 two nights this time and again was greeted by a very friendly and professional staff. I felt very welcome and comfortable in a clean fresh smelling room. I did make a few special requests that were provided with no questions.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sonny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve M, General Manager at Sleep Inn & Suites Ruston, responded to this review, November 26, 2013
Thank you for your review.
We hope to see you soon and to be able to continue to give you the same great service that you have come to expect from our staff and property.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
Reviewed November 4, 2013

We have stayed at the Sleep Inn more than a couple of times. With each visit we noticed the bathroom floors were very dirty and noticeable. It really doesn't look like the floors have ever been cleaned. The bath tub mat after being on the floor for a short while was very dirty when part of it flip over. There were other things about the room that wasn't clean but it is minor. The staff is nice and friendly, but I don't think I will staying at this hotel again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank naemc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 17, 2013

We stayed at the Sleep Inn in Ruston, LA in Oct 2013.
The staff was friendly, the hotel clean and the prices reasonable.
Breakfast was ok, but free! and the dining area was very clean.
The internet was a little slow in the evenings but there were multiple hubs to login.
Great Stay at the Sleep Inn

Room Tip: We stayed in a Suite, lots of room!
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mickeymaniac1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 14, 2013

We had our first experience with Sleep Inn & Suites with a one-nighter near SEATAC airport after an Alaska cruise a couple months ago, so when this trip back to my wife's home for a high school reunion came up we booked with them again for 2 nights. The hotel was clean, the staff were friendly and helpful with directions, and the room was spacious and clean. The breakfast is good with non-fat yogurt, a waffle making machine, biscuits, sausage, egg and cream gravy. There's also instant oatmeal and fresh fruit. They have a free business center we used to print our boarding passes for our flights. One reviewer is right that the entrance from the service road is a little awkward as you have to go down and turn into a farm machine business, through their lot to a side entrance to the hotel property. There's a Sleep Inn sign that tells you where to turn in. I suppose this is due to traffic flow and zoning requirements, but it was no big deal.

Room Tip: We had a ground floor room facing the service road but it was quiet.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KLB_Tulsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norman,
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 13, 2013

Coming from the west, getting into the hotel parking lot is difficult because of a one-way. The hotel is right off the highway on the service road, but with no access from the service road! The hotel was right in front of us, and after a long drive we did not want to deal with trying to figure out how to get there legally, so we braved going the wrong way on a one way for a 100 feet.

Once my family arrived, the person at the front desk said, "didn't you already check-in?" and showed me a paper with a signature that he thought was mine. When I assured him that that was not my signature, he seemed very confused and had me and my two tired children wait for 15 minutes while he found a room. The room he gave us was a standard instead of the suite we had reserved, but the fee was $10 less than quoted. He did not ask us if a change in room type was acceptable.

When we arrived at the room, it was clean enough, but we slept poorly because of ludicrously small pillows (almost like the ones on planes) and a small comforter that came off of our feet all night.

The air conditioner cooled the room well, but was very noisy at times. I don't mind the white noise of an air conditioner, but this was more of a loud groaning that came off and on.

The breakfast was the standard fare, which just isn't ever that great these kinds of motels. I will say that the scrambled eggs were cooked better than most.

This place is not horrible, and the price seems to be in the same range as others near it, but we were just not that comfortable and would try a different place next time.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grelli2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Ruston

Property: Sleep Inn & Suites Ruston
Address: 106 S Service Rd E, Ruston, LA 71270-3450
Phone Number:
Location: United States > Louisiana > Ruston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in Ruston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Sleep Inn & Suites Ruston 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Sleep Inn Ruston
Ruston Sleep Inn

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