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“Good hotel (if you don't need a good hot breakfast)”

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Holiday Inn Express Hotel & Suites Raceland - Highway 90
Ranked #1 of 2 Hotels in Raceland
Reviewed January 2, 2014

We stayed here New Year's Eve as part of a package with a nearby reception hall's New Year's Eve party. It is a nice, new, clean hotel. The room was spacious, with a desk and wireless internet. The bed was comfortable and had soft and firm pillows. The bathroom was spacious with a large shower. I found the lotion/shampoo bottles difficult to use - they did not dispense easily.

The reason I did not rate the hotel higher is because of the breakfast. I'm not sure if the preformed eggs and sausage actually had real egg and sausage in them. Plus they were cold - they were not in an effective warmer. The lobby/breakfast area had 3 TV's, none of which had the volume on. I was told this is due to some new federal law. That being so, closed captions would have been helpful. What good is a talk show if you don't know what they're saying.

If you don't require eggs for breakfast this would be a good place to stay. It is only about a mile from the Hwy 90 exit.

  • Stayed: December 2013, traveled as a couple
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1  Thank atreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Raceland - Highway 90, responded to this reviewResponded January 17, 2014

Dear atreg,

Thank you for taking the time to write us a review regarding your recent stay. It is great to hear that you enjoyed your room and the majority of features provided. Most importantly, I would like to apologize for any inconvenience your breakfast experience may have caused you. Rest assured that the issues you have raised has been documented and will be forwarded to the appropriate departments for necessary actions.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Janice A
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (36)
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29 - 35 of 36 reviews

Reviewed November 16, 2013

The staff were friendly and helpful, room was clean and neat, the hotel is new. Kayla Barrios checked me in and was helpful about what restaurants were in the area and general information. I would stay there again when in the area. I think friendliness is a characteristic of the area and its residents. The value was excellent.

Room Tip: The rooms in the back of the hotel look out over a field
  • Stayed: November 2013, traveled on business
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Thank HBanquer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

This is a fairly new hotel to this part of Louisiana. Great price, good location, clean rooms, hot breakfast, and great staff. The assistant manager, Kayla Barrios, was extremely helpful and made for a great stay. I recommend this hotel to anyone looking for an alternative to Houma, it's just 40 minutes from NOLA airport and easy access to anything south of Raceland. Definitely staying here again.

Houston Accountant/Auditor

  • Stayed: September 2013
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Thank Wcrume
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

The hotel was new and very clean. The complimentary breakfast was fresh. We came for a golf tourney and it was in the perfect location. We didn't use the pool but it looked very clean. The rooms were large and beds were very comfortable.

  • Stayed: August 2013, traveled with family
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Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronnie G, Manager at Holiday Inn Express Hotel & Suites Raceland - Highway 90, responded to this reviewResponded September 5, 2013

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

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Reviewed July 9, 2013

We came from out of state to attend a funeral. This hotel was so convenient to everywhere we had to go. The first impression upon entering the hotel was how new and clean it was. It even smelled clean. The rooms were well maintained. Comfortable bed. The desk clerk was professional, helpful and had a good sense of humor. They offered a good variety of breakfast food, however, the only real complaint was some of the food could have been hotter.

Room Tip: If you want quiet, just tell the desk clerk. We told her we didn't want to hear any noise and sh...
  • Stayed: July 2013, traveled as a couple
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Thank maryrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

Booked this room, a suite, for a family wedding. We were six in our party. The hotel & room were clean, nicely decorated & well maintained. We also had a family member in the hospital @ Oschner St. Anne's, which was just right down the road. They have a great breakfast! I would recommend this hotel & would stay here again myself.

  • Stayed: June 2013
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Thank Hebert4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013

I really thought that there was a standard that Holiday Inn hotels had to abide by as far as linens, sheets, mattresses, etc went. To categorize the mattress as firm would be an understatement. I ended up using the abundant amount of pillows found on the bed to sleep on. My neighbor seemed to want to talk to someone on the phone at 3 am every morning and I could hear every word he was saying. For $149 a night its just not worth the back ache. I wish I could have found something closer to New Orleans, but everything was sold out.

  • Stayed: March 2013
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2  Thank bmzinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Raceland - Highway 90, responded to this reviewResponded July 10, 2013

Dear bmzinga,

Thank you so much for taking time out to leave us a review. Thank you for you positive feedback regarding the cleanliness of the hotel. Please accept our apologies that your stay was anything less than completely enjoyable.We apologize for any inconvenience or discomfort caused by the condition of the bed and walls. We appreciate your comments and rest assured that they will be shared with our team for future improvements

Once again, thank you for alerting us and bringing these unsatisfactory circumstances to our attention. We will definitely utilize your comments to improve our services and accommodations for future guest.

Sincerely,

Zelyn N
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Raceland - Highway 90

Address: 4716 Highway 1, Raceland, LA 70394-2635
Phone Number:
Location: United States > Louisiana > Raceland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Raceland
Price Range: $96 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Raceland - Highway 90 2.5*
Number of rooms: 75
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