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“Excellent Service”

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Hampton Inn & Suites Baton Rouge/Port Allen
Ranked #1 of 11 Hotels in Port Allen
Certificate of Excellence
Richardson, United States
Level Contributor
3 reviews
“Excellent Service”
5 of 5 bubbles Reviewed October 31, 2013

We are senior citizens in Baton Rouge on business. We chose Hampton Port Allen to be out of the congestion in downtown Baton Rouge, but we were still close to our event. Further, we chose Hampton because of the dependable quality of accommodations and staff from one Hampton to the next. Thanks for a well-run organization who focuses on the guests and maintains cleanliness to the standards of a clean freak!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Royce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 reviews from our community

Traveler rating
    179
    79
    11
    3
    7
See reviews for
89
48
12
107
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Magnolia, United States
1 review
5 of 5 bubbles Reviewed October 24, 2013

Had a great experience, comfortable bed, excellent breakfast, very clean, and very welcoming. I would definitely go back to this motel. The staff was very friendly and helpful. located right off I-10 easy to find.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lori F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroe, LA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 9, 2013

Very pleasant experience, all staff were friendly, room was clean and quiet. I appreciated the thoughtful touches like the charging station on the bedside table (AC and USB outlets) and especially the elevators, which stand open on the 1st floor when not in use so that if you're coming in with your hands full you don't even have to hit the button! Note: I'm rating location "very good" in that it's right next to the conference center where my meeting was, but it's definitely not a prime neighborhood for good food or entertainment. Lots of truckers, truck stops, fast food chains, and casinos. For good local cuisine, I recommend driving about 5 minutes to CouYon's Cajun BBQ.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank viventlesfees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroe
1 review
5 of 5 bubbles Reviewed October 7, 2013

Wow, I've been dealing with shoddy customer service too long. It was shocking to be somewhere with GREAT customer service! There's some old dude who's appears to be in charge. He clearly has excellent hospitality skills, and everyone else does too. No matter who it is behind the front desk, they'll handle it right. I made my reservations by phone, and it went great. When I came, I checked in and out easy. The rooms are clean and new, plus the decor is pretty good too. This hotel has pretty much everything you expect in a Hampton Inn, and MORE. The location is kinda ZZZZZ. Don't expect to do much here except sleep, travel, or go to the Port Allen convention center nearby. If you're attending an event at that place, you'll want to stay there for sure, or stick your wedding party in there or whatever. But there's more! Last year I scheduled a professional association meeting at the Hampton's meeting room also. The service was excellent and the room was nice and well equipped. I've stayed in the Baton Rouge Hilton before. The Hampton Inn Port Allen is BETTER. If you're driving in from the north, stay here instead.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Karen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
1 review
5 of 5 bubbles Reviewed October 7, 2013

I am very pleased with your hotel and the amenities it provides.The staff is very friendly and attentive to my needs. A local map or listing of restaurants would be helpful. This particular location is very convenient to my business meetings.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank J David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billingham, United Kingdom
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed October 6, 2013

Hotel is excellent, clean, nice room, nice facilities and with an excellent breakfast. The staff were friendly and helpful with the exception of the young lady who checked us in, who was rude and officious. I would have rated this place as 5 star but for her.

The room was really quiet, you had to listen to hear other guests. I can imagine that the breakfast area can get crowded quite easily if the hotel is full.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chrisclough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorton, United States
1 review
4 of 5 bubbles Reviewed September 3, 2013

I found the accomodations at this hotel exceeding my expectations and the staff were friendly and helpful. Couldn't get a good internet or phone signal however, which was a little perplexing at times along with not enough dining areas. Other than that, it was a great hotel for the money.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kenneth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Baton Rouge/Port Allen

Property: Hampton Inn & Suites Baton Rouge/Port Allen
Address: 2755 Commercial Drive, Port Allen, LA 70767
Phone Number:
Location: United States > Louisiana > Port Allen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Port Allen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Baton Rouge/Port Allen 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hampton Inn & Suites Baton Rouge/Port Allen Hotel Port Allen
Hampton Inn And Suites Baton Rouge/Port Allen

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