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“A gem among less expensive hotels”

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Microtel Inn & Suites by Wyndham Ponchatoula/Hammond
Ranked #1 of 1 Hotels in Ponchatoula
Certificate of Excellence
Chattanooga, Tennessee
1 review
“A gem among less expensive hotels”
Reviewed March 31, 2014

From the cheerful check-in, to my promise to write of my delightful experience at this motel, this was the best stay I've experienced in years. I travel a few times a year, and I tend to shop for the cheaper end of motels when I stay somewhere. That saves me money, but usually leaves me sorry about the hotel. This was a rare exception. The location seems new, clean and well maintained. All of the staff were friendly and went out of their way to be helpful. Breakfast was great (not the usual coffee, pastries and cereal that I find most often), and included hot and cold cereal options, fresh made waffles, cold hard boiled eggs, yogurt, juice and more. The lobby contains a computer and printer where I was able to download a document and print a hard copy. The parking lot felt safe and I didn't have a single complaint about the stay. I would definitely return to this location.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LarryInChattanooga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy T, General Manager at Microtel Inn & Suites by Wyndham Ponchatoula/Hammond, responded to this review, April 2, 2014
Dear Larry,
Thank you so much for saying such nice words about our hotel. I am so fortunate to have such a great staff who care so much about our customers and their stay. We are always looking for ways to improve breakfast and always upgrading the hotel.
We hope to see you again if your in Ponchatoula!
Sincerely,
Amy T
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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383 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Austin
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 27, 2014

Good for a nights stay on the road. Clean and well designed and at a reasonable price this hotel works.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Craig L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy T, General Manager at Microtel Inn & Suites by Wyndham Ponchatoula/Hammond, responded to this review, April 2, 2014
Thanks Craig for the great review. We hope to see you if your in Ponchatoula again!
Sincerely,
Amy T
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 18, 2014

Reason for lowered rating is our friends traveling with us were charged for missing wash cloths and towels they did not take. On 3rd call to property on 3rd day after it was discovered I was able to speak to the manager and she did remove the charges. I feel like the house keeping staff got the room number confused or something.
We have always enjoyed staying here and found the staff to be helpful, and the facilities clean. Location is close enough to the interstate to be handy. It is also back off the street so makes for a quiet stay.
I feel like I will be able to post another review with better results in the future. We do plan to return to this property and will have the staff inspect our room before departure!

Room Tip: Have attendant come check your room before you check out and leave the property. This will avoid an...
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy T, General Manager at Microtel Inn & Suites by Wyndham Ponchatoula/Hammond, responded to this review, March 31, 2014
Dear Donald,
We appreciate your business and you bringing your friends to our hotel. In order for us to be price competitive and have quality towels, Our house keepers are required to count towels upon entering any room. Unfortunately, sometimes people accidentally take towels home and then sometimes they intentionally take them. This drives the room cost up. Thanks again and We look forward to seeing your next group in June!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Ponchatoula/Hammond

Property: Microtel Inn & Suites by Wyndham Ponchatoula/Hammond
Address: 727 W Pine St, Ponchatoula, LA 70454-3741
Phone Number:
Location: United States > Louisiana > Ponchatoula
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ponchatoula
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Ponchatoula/Hammond 2*
Number of rooms: 52
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Also Known As:
Microtel Inn And Suites Ponchatoula Hammond Hotel Ponchatoula
Ponchatoula Microtel

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