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Mercure Bolton Georgian House Hotel
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Reviews (669)
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All reviewstop floorbar areawedding receptionlovely hotelbuffet stylebar pricesfamily roombed was very comfortablewedding venuestayed here for one nightduty managermariegymmotorwaystartersradiatormanchester
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540 - 545 of 669 reviews
Reviewed January 4, 2013

Stayed in a family room 29th, 30th December and 1st, 2nd January 2013.
Fantastic hotel, down to earth helpful staff especially Karl and Kristian who are a credit to this hotel.
Credit also due to the chefs we ate in the bar area on the return leg of our journey and on both occasions the food was faultless as was the breakfasts.
Great place to stay if you have a family as the pool area passes time with the kids.
Plenty of parking, overall great value for money and we will definitely be staying here again.

Message to Eric the manager turn the heating down and save yourself a few quid, you run a fantastic hotel and pass on our thanks to your staff.

Room Tip: Preferred the family room near to reception rather than at the rear, purely due to the walking distance.
  • Stayed: January 2013, traveled with family
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1  Thank Antony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded January 5, 2013

Dear Antony T

Thank you so much for taking the time to leave such fantastic comments on Trip Advisor regarding your stay at the Mercure Bolton Georgian House Hotel.

It is always a pleasure for me and the team to receive such great feedback, I'm sure they will be equally delighted.

Once again, many thanks for your comments and I hope to welcome you back to the Mercure Bolton Georgian House Hotel again soon.

Kindest Regards


Eric Spencer-Smith
General Manager
Mercure Bolton Georgian House Hotel



P.S, Thanks for the Tip about the Heating!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

This was our 3rd new years eve at this hotel,this year there was 6 of us,over the years we have tryed different venues but this hotel fits the bill in every way ,staff were good, rooms are ideal food was excellant again ,alright the service can be a bit slow at times but its a very busy night for them. Every year when we make our minds up where to go it seems we all think the same back to the mercure for new years eve

Room Tip: All the rooms are excellant
  • Stayed: December 2012, traveled with friends
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Thank cynthia60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded January 5, 2013

Dear Cynthia60

Thank you so much for taking the time to leave such fantastic comments on Trip Advisor regarding your stay at the Mercure Bolton Georgian House Hotel.

It is always a pleasure for me and the team to receive such great feedback, I'm sure they will be equally delighted.

Once again, many thanks for your comments and I hope to welcome you back to the Mercure Bolton Georgian House Hotel again soon.

Kindest Regards


Eric Spencer-Smith
General Manager
Mercure Bolton Georgian House Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2012

We booked the Georgian House or a short break before New Year. The hotel is immaculate and cosy, our bedroom was situated in the new annexe at the back on the ground floor and consisted of a very very large double and to singles, the bathroom was also large and the complimentary toiletries topped it off. On arrival Melissa the receptionist booked us in, very polite and courteous and a credit to he hotel likewise the housekeeping lady, the breakfast Staff and leisure centre.

After checking in we dropped our bags and ventured to the very airy sports bar where we had. Spot of lunch, the sandwiches were yummy and reasonably priced. We then ventured to pool area, there is a jacuzzi which was unfortunately out of order but the steam room and sauna more Than made up for it. The changing rooms are large and there are showers for your after swim. We didn't use the gym but looked just as inviting. After a good nights sleep we ventured or breakfast, there were there usual cereals, juices, a fruit station and cooked breakfast, eggs benedict, porridge, kippers and other choices to order. The hotel also provided tea, coffee and my favourite marmite.

Overall we had a Lovely time and the staff are a credit to the Mercure brand. Keep up the good work,

Room Tip: Pre book your breakfast if you are on room only basis it works out cheaper
  • Stayed: December 2012, traveled with family
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1  Thank LizaGlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded January 5, 2013

Dear LizaGlover,

Thank you so much for taking the time to leave such fantastic comments on Trip Advisor regarding your stay at the Mercure Bolton Georgian House Hotel.

It is always a pleasure for me and the team to receive such great feedback, I'm sure they will be equally delighted.

Once again, many thanks for your comments and I hope to welcome you back to the Mercure Bolton Georgian House Hotel again soon.

Kindest Regards


Eric Spencer-Smith
General Manager
Mercure Bolton Georgian House Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2012

We enjoyed our stay at this hotel. the hotel was clean, comfortable and warm.The staff in general were very good, polite, friendly and efficient
The food was adequate, though nothing special.
However, the service in the restaurant was very slow,more down to management, I would think.
Generally, it would seem that the management needs to be reviewed in most departments,the restaurant, bar and entertainment especially.
Having said all this, we would stay at the hotel again if we were in the area.
We would prefer to call this review- Constructive Criticism - rather than Complaint.

Room Tip: Rear rooms in annexe have good views.
  • Stayed: December 2012, traveled with friends
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Thank Eleanor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded January 5, 2013

Dear briel2906

Thank you so much for taking the time to leave such fantastic comments on Trip Advisor regarding your stay at the Mercure Bolton Georgian House Hotel.

It is always a pleasure for me and the team to receive such great feedback, I'm sure they will be equally delighted.

Once again, many thanks for your comments and I hope to welcome you back to the Mercure Bolton Georgian House Hotel again soon.

Kindest Regards


Eric Spencer-Smith
General Manager
Mercure Bolton Georgian House Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

Just returned from 5 days at this hotel (Mercure Bolton), the hotel was immaculate throughout, the rooms excellent and the food choices were superb.
The staff, beginning with Paul the Manager, were attentive and helpful and most importantly cheerful in all aspects of their duties, other special mentions to Joanne, Angela and Carl.
The only hiccup was a let down on the entertainment front, the artist booked for Xmas Eve failed to appear, and the wonderful entertainer on Boxing day finished at 2200, just when we were warming up !!
I would have no hesitation in returning again, and certainly for another Christmas Break, the whole deal organised through Glenton Palmer Coach trips was first class. Great !!!

  • Stayed: December 2012, traveled as a couple
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1  Thank burke64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded January 5, 2013

Dear burke64

Thank you so much for taking the time to leave such fantastic comments on Trip Advisor regarding your stay at the Mercure Bolton Georgian House Hotel.

It is always a pleasure for me and the team to receive such great feedback, I'm sure they will be equally delighted.

Once again, many thanks for your comments and I hope to welcome you back to the Mercure Bolton Georgian House Hotel again soon.

Kindest Regards


Eric Spencer-Smith
General Manager
Mercure Bolton Georgian House Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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