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Mercure Bolton Georgian House Hotel
Ranked #1 of 1 Hotels in Blackrod
Reviewed June 15, 2012

Being an A-Club member booked this hotel online for a stopover when visiting family. Dim memories of a not so good Ramada from years back. Pleasantly surprised as the staff certainly were far more pleasant, attentive and keen to provide good service than the old Ramada. Some touch up painting was being done in the Reception (think may have been a leak in recent rain)

Decided to have dinner in the hotel along with a pernickety relative. Normally very picky being a former Chef, she actually thought the dinner was very tasty and good value!

The bedroom must have been one of the renovated ones as it most certainly wasn't small and was fresh, clean and tidy.

(I distinctly remember entering a review of this Hotel via accor but cannot find any trace of it, so this is a resubmittal)
Stayed here April 2012

  • Stayed: April 2012, traveled as a couple
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1  Thank gxmccull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded June 16, 2012

Dear gxmccull,

Thank you so much for your positive comments on Trip Advisor about the Mercure Bolton Georgian House Hotel.

Its always a pleasure to receive such feedback, and I'm glad that the improvements we have made are visible.

I hope to see you back at the Hotel again soon,


Yours

Eric Spencer-Smith
General Manager
Mercure Bolton Georgian House Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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567 - 573 of 629 reviews

Reviewed June 12, 2012

We were met by smiling friendly reception staff (a good start) The room was a good size and very clean with good facilities. The breakfast was lovely with plenty of choices and the retaurant staff were most helpful. This is a lovely hotel close to great shopping but far enough away to be a quiet and relaxing retreat. What also came across, was the fact that all the staff enjoyed their work which makes so much difference to the ambience to the place.

  • Stayed: June 2012, traveled as a couple
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1  Thank Wendy-m-32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded June 16, 2012

Dear Wendy-m-32,

Thank you so much for your recent comments regarding the Mercure Bolton Georgian House Hotel, its always a pleasure to receive such positive feedback on Trip Advisor.


Its great to see that you noticed that the staff genuinely enjoy working here, we like to tink we have a great atmosphere here for them.

We look forward to welcoming you back to the Mercure Bolton Georgian House again soon,

Kindest Regards



Eric Spencer-Smith
General Manager
Mercure Bolton Georgian House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2012

  • Stayed: June 2012, traveled as a couple
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3  Thank bennec
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded June 16, 2012

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Reviewed June 5, 2012

Actually haven't completed our stay yet but all i can say is staff on reception (checked in at half one) were excellent very welcoming .
Asked for a request à short while later which the receptionist personally delivered to our room.
Cleanliness was impressive and the pool and gym though small was well presented( staff welcoming again).
Staying in family room (party of 4) spacious enough , extra pillows in wardrobe lots of hangers , give credit to staff when its earned.

  • Stayed: June 2012
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1  Thank mickos12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded June 6, 2012

Dear Mickos12,

Thank you very much for your fantastic feedback about your stay at the Mercure Bolton West. It is always fantastic to read such good Trip Advisor Reviews.

As I have said in many previous reviews, our staff are a credit to the Hotel, and its great to see once again them being mentioned for their hard work and commitment to delivery excellent guest experiences.

I really do hope to welcome you back to the Mercure Bolton West Hotel again soon,


Kindest Regards


Eric Spencer-Smith
General Manager

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Reviewed May 29, 2012

great hotel, staff friendly and well trained, service impecable, rooms clean, comfortable, well services, food excellant, varied breakfasts, wonderful evening meals. really enjoyed the experience, would recomend to anyone - also lovely spa pool to use, just right for relaxing in
would give the place a thousand stars - wonderful!!!!

Room Tip: disabled? ask for ground flooor, walk in shower, easy to get in and out of, quiet too.
See more room tips
  • Stayed: May 2012, traveled with friends
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1  Thank teresawebster10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded June 3, 2012

Dear Teresa,

Many Thanks for your review on Trip Advisor. Its great to see you had such a fantastic time at the Mercure Bolton West Hotel.

I have shared your comments with the team, who will also be delighted with your feedback, and I hope to welcome you back to the Hotel


Kindest Regards



Eric Spencer-Smith
General Manager.



P.S. Thanks for the 1000 Star Endorsement!

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Reviewed May 26, 2012

great stay! just of the motorway,ideal after a long drive south. Excellent friendly staff! smiles on everyones faces.
Room was clean tidy and very well presented.... Only 15 minutes drive to the Trafford centre and Manchester city centre....

  • Stayed: May 2012, traveled with family
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Thank roy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded June 3, 2012

Dear Roy G

Please accept my thanks for your excellent review of our Hotel on Trip Advisor. I'm really pleased you enjoyed your stay so much.

Once again it is great to see the team mentioned for being great on Trip Advisor, they really are a credit to our business, and I thank you on behalf of all of them for recognising them.

We look forward to welcoming you back to the Mercure Bolton West Hotel again soon,


Kind Regards




Eric Spencer-Smith
General Manager

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Reviewed May 24, 2012

Stayed there with my family on Friay 18th May on our way to Birmngham and we were very impressed with the standards, cleanliness and how nice the hotel staff were.

Our room was spotless (checked both rooms) and is obvious that the hotel staff have been busy decorating. I must however praise the night staff as they went over and above the call of duty to serve us drinks and coffee even after the bar close down. Very friendly and offer good customer care. The breakfast was also very good and my daughter did not eat anything for the rest of the day. Freshly cooked eggs, fresh pastries, lots of fresh fruit to chose from and the ladies serving us were very helpful.

Thank you to all of you who made our short stay very comfortable and offered as a good service.

Room Tip: Try the breakfast. Is excellent
See more room tips
  • Stayed: May 2012, traveled with family
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2  Thank Christos A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this reviewResponded May 26, 2012

Dear Christos A

Thank you for taking the time to write such an excellent review following your stay with us at the Mercure Bolton West Hotel.

I have passed on your feedback to all of the team, in particular the Night Porters, Chris and Colin. They will be delighted to be recognized on Trip Advisor for delivering great service.

We look forward to welcoming you back to the Hotel again soon,

Yours,


Eric Spencer-Smith
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Bolton Georgian House Hotel

Address: Manchester Road, Blackrod, Bolton BL6 5RU, England (Formerly Mercure Bolton West Hotel)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Bolton > Blackrod
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Blackrod
Price Range: $67 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Bolton Georgian House Hotel 3*
Number of rooms: 91
Official Description (provided by the hotel):
Former Georgian Country House with spa & leisure facilities, set in a beautiful part of Lancashire; gateway to the Lake District. ... more   less 
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Also Known As:
Ramada Bolton
Oldham Ramada

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