We were in the city on Dec. 27, 2008 to celebrate a family members birthday. Upon entering the room (1) the floor had visible stains and spots(2)the toilet was unclean(3) the bath tub stopper was broken with very sharp edges-the shape of small knife (4)small black bugs along the baseboard by the head of one of the beds. We informed the front desk staff who attempted but failed at a reasonable change in accomodations. The front desk staff offered to give us a discounted rate of one night opposed to the full price of the two nights booked. Approximately 1 hr later the Opelousas Police was knocking at my room door stating that we were told to leave the property because the discounted rate of one night also ment for us to evacuate the premisis (which was NEVER stated by the front desk personnel) When explained the converstation between myself and the front desk person the policeman stated there was a obvious miscommunication on the hotel's part and they left promptly. I requested to talk to the manager and/or owner, who on each request was never available. I would NEVER EVER refer this hotel to anyone, please seek refuge somewhere else in thecity where the people have true management and people skills.
- Official Description (provided by the hotel):
- Offering an outdoor pool, Regency Inn & Suites Opelousas is located in Opelousas. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and cable channels. Complete with a microwave, the dining area also has a refrigerator. Featuring a bath or shower, private bathroom also comes with a hairdryer. At Regency Inn & Suites Opelousas you will find a 24-hour front desk. Other facilities offered at the property include a shared lounge and a vending machine. The property offers free parking. ... more less
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