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“Overall Good”
Review of Quality Suites

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Quality Suites
Ranked #9 of 12 Hotels in New Iberia
Lake Charles, Louisiana
Level 5 Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Overall Good”
Reviewed September 20, 2012

My husband, sons and I stayed here while visiting motorcross tracks in the area. The hotel staff was very friendly, the hotel and room was very clean, had a great shower and the rooms were spacious. The bed felt great when you first lay down on it. However, I woke up during the night with a horrible back ache. The next morning we all were complaining about our backs hurting. It was unfortunate because other than that it was a great hotel. I probably would not stay again.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sherrie1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie H, General Manager at Quality Suites, responded to this review, October 17, 2012
Thank you for your response on Trip Advisor I am sorry that our beds caused your back to ache. We have a nice high quality bed so I am not sure why that happened and I have not had any other complaints regarding the beds. I am glad that the rest of your stay went nicely. I do hope that you will give us another chance when you come to the area. And I am always happy to hear from our guest. Thank you for your nice comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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52 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
Texarkana, Arkansas
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 22, 2012

Can not say enough about the staff. Front desk was extremely nice. Very clean and indoor pool was a bonus with the kids. Would stay again

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lcrowe91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 15, 2012

We stayed at the Comfort Suite on 3rd and 4th of march 2012 in a King non-smoking room. We are very happy with our choice. Good value for our money. Inside pool was a winner. Would stay there again. Having a Ruby Tuesday on-site in the parking lot was very convenient. Breakfast was good.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YvonC_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Luis Obispo, California
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 18, 2012

It was fine-clean-nothing special good place to stop for a night good price

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank denisedecesare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crestview, Florida
Level 4 Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 15, 2011

Really enjoyed my two day stay. Lots of room, comfortable bed, latest television, quiet location, typical continental breakfast, close to main highway, close to other eating establishments, and staff very pleasant.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Patricia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Missouri
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 24, 2011

We stayed here on a Thursday, checked out the follow morning to go to New Orleans (Fri/Sat) and came back to this hotel on Sunday. After the first night, I wanted to cancel my Sunday reservation but thought it was just a one time issue.

First off this place really smells. The first room they checked us into had such a strong perfume odor that it was obvious they were trying to cover something up. It was so strong it was making us sick. They moved us to another room which still smelled but wasn't as strong, it was late and we needed to get to bed. The bed were extremely uncomfortable as it was a very worn mattress. The carpet is extremely dirty. Just walk up the stairs and it is so noticeable I can't see how the workers don't see it.

I got busy and never changed our return stay, big mistake. As soon as we walked into the room, there was a huge live bug in the bathroom. I caught it and brought it to the front desk. They moved us into another room. Still over-perfumed rooms and bad beds even with a room on the opposite side of the wing. Carpet still dirty from Thursday. There is defintiely no pride at this place and can't imagine it staying in business.

If you stay here, you've been warned.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RDFTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Amant, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 21, 2011

They double booked our rooms!!:( Got the call about this 3 days before our arrival date which made it hard to book some where else. All 20 rooms had comfirmation numbers and we still lost all the rooms. I am very disappointed with the way these people do business. Upper management needs to take a good look at who they have working for them. Find another place to stay!!!

  • Stayed June 2011, traveled with family
    • Service
Helpful?
1 Thank Jeanie37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites

Property: Quality Suites
Address: 2817 Highway 14, New Iberia, LA 70560-8316 (Formerly Comfort Suites)
Phone Number:
Location: United States > Louisiana > New Iberia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in New Iberia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Comfort Hotel New Iberia
Comfort Suites New Iberia
New Iberia Comfort Suites

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