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“Convention”

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Hampton Inn & Suites New Iberia
Ranked #1 of 12 Hotels in New Iberia
Certificate of Excellence
LaPlace, United States
1 review
“Convention”
Reviewed August 13, 2013

Rooms were nice however during my three night stay room service did not clean my room. They only picked up my dirty towels. The hallway AC unit on the third floor was not working and it was very, very HOT!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

Traveler rating
    132
    85
    35
    12
    12
See reviews for
92
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90
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Portuguese first
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  • Any
English first
Clearwater, Florida
Level 6 Contributor
99 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 4, 2013

Great hotel, exceptionally clean, incredible staff, filling breakfast, quiet pool, good fitness center- cardio, multi use cable machine, medicine balls.... Definitely try Little River Inn and Jane's Seafood and Chinese Restaurant while you are in town.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank tbr0wn178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrietta, Texas
Level 5 Contributor
66 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 3, 2013

I enjoy the chain because they have a pool, big rooms, good breakfast and fitness room.
We stayed at 3 different ones on our two week vacation, and this one was the worst.
They had no hot water. They knew this. They never fixed it during our stay.
They worked on it...said it was fixed...it was not.
One of the employees picked up laundry out of the dirty pool hamper to wipe off the door handle.
When I questioned her about germs, she said she always washes her hands. Good for her, but what about the rest of us that are touching things throughout the building unaware of her hygiene habits.
One of the other Hampton Inns put out cookies on the counter...not this one.
I would not return.
My hubby said the floor looked warped and remarked that it had a foul smell.

Room Tip: Ask if they have fixed the hot water and avoid the third floor.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lahope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster
Level 6 Contributor
141 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed August 3, 2013

Stayed here on business in a sweltering August. Upon check-in I was told 'there's no hot water, do you still wanna check in?' Considering there was a convention in town there wasn't much hope of going elsewhere .... not great service at $125+tax per night. Breakfast was boiler plate but at least edible. The room itself was great which made up for the standard staff quality. Eventually on the last morning the water was fixed - hallelujah!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sugar Land, United States
1 review
Reviewed July 20, 2013

My preferred business travel choice is Hampton, and I have always stayed in this Hampton inn while doing business in New Iberia. One thing that impressed me during my recent stay is that they provided cookies at check-in. Coffee of course is always available at the lobby. Everything is excellent, except the internet speed is too slow.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 15, 2013 via mobile

I stayed here on a business trip and was extremely disappointed. The staff was pleasant enough at check-in, but service is quite poor. The room was not clean upon arrival and had a slightly unpleasant odd smell. My room was not cleaned the second day either. When leaving the first morning I complained about the lack of hot water and received no information and it was not fixed. The internet is complimentary but terribly slow - I used a 3G hotspot which was much faster. The breakfast was OK and had a decent selection of hot items in addition to the continental breakfast. I suggest staying at the nearby Holiday Inn Express instead. I know I will.

Stayed July 2013, traveled on business
Helpful?
1 Thank kandlg G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenham, Texas
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 11, 2013

Having previously written a favorable review about this Hampton location, I'm a little saddened that the property seems to be declining. We stay here fairly often, and It's still a decent place to stay.The front desk staff continues to do a good job, but I found the grounds a little less well-tended, and the rooms to be less clean than they used to be (particularly the bathrooms and wet bar areas). On the second day of our stay, one of the rooms still hadn't been serviced by the maid when we returned (after 5 p.m.)--and we're minimally invasive guests (!)--a fresh towel or two and a box of tissues would have done it. Saying that, I believe we will more than likely stay here at least one more time. Housekeeping may have just had a couple of bad days...

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites New Iberia

Property: Hampton Inn & Suites New Iberia
Address: 400 Spanish Town Blvd, New Iberia, LA 70560-8333
Phone Number:
Location: United States > Louisiana > New Iberia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in New Iberia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites New Iberia 2.5*
Number of rooms: 102
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