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Comfort Suites Natchitoches
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Reviews (139)
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Reviewed September 7, 2013 via mobile

We stayed one night in a king. We had room 106 which was right beside the pool. The room was very small and the bathroom even tinier. The door to the bathroom opened inward and would have made more sense opening outward. The bed was extremely comfortable. The fridge and microwave were nice touches. The internet sucked but thats normal it seems for most hotels. The front desk guy was wonderful and the lobby smelled clean when you walked in. The pool was good but needed a skimming across it. The noise from the pool didn't bother us until the morning while we were trying to sleep and we could hear people talking. Breakfast was plentiful although we didn't partake.

  • Stayed: September 2013
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Thank Lerc23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this reviewResponded February 18, 2014

We appreciate your honest opinion and review of our property. Thank you so much for the kind comments about our front desk staff and cleanliness of our lobby. We have taken steps to improve some areas that you mention such as the pool and internet speed. We hope to see you again in the future. Again, thank you for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013

We’ve stayed at this fine facility before (and found it to be new, comfortable & nicely decorated), but I’m writing this particular review because I was equally impressed when I DIDN’T stay there! The Front Desk was amazingly helpful and understanding when I had to cancel my reservation 5 minutes after I arrived. I wish I had gotten the name of the sweet Receptionist who was so kind and understanding.

My sister & I checked in Friday, Aug 23rd, excited to be in Natchitoches to visit with our nephew, niece and their brand new baby. After we had brought all our stuff up to our room, we got a call telling us that the baby was being rushed to an Alexandria hospital. We were able to cancel our reservation with no problem. Of course, we chose Comfort Suites when we got to Alexandria! Who wouldn’t?

Thanks to the staff, management & owner of the Comfort Suites in Natchitoches. We will be back! You're simply awesome!!!!!!

  • Stayed: August 2013, traveled with family
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1  Thank Elaine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this reviewResponded February 18, 2014

Thank you for taking the time to write this review! We understand that unplanned situations do occur and I am very pleased to hear the front desk was accommodating to your circumstance. We look forward to seeing you soon!

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Reviewed August 9, 2013 via mobile

This is the second time we have stayed @ this fine hotel...better than most 2 1/2** in cleanliness, size & breakfast offerings! This delightful town of Natchitouches established in 1714 on the Cane River is charming and historic. A wonderful place to stroll & enjoy good eating...a must see! Just off I-49, a delightful North-South divided highway drive through Louisiana!

  • Stayed: August 2013
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Thank gb7ihla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this reviewResponded December 12, 2013

Thank you for taking the time to write us this wonderful review! Having you as a repeat guest is the best compliment! We are so happy that you enjoy the charm of Natchitoches and thank you for sharing you pictures on here. We look forward to seeing you again soon.

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Reviewed July 29, 2013 via mobile

Traveling all day with 2 kids you want a non-event ending, right? So first the toilet had been used by a maintenance worker or something. Then the sheets for the pull out sofa were wet. The front desk clerk (sorry I never got your name!) was superb. Rushed up to clean the lou herself. Offered to move us. Apologized. Then the sheets. Instantly had new sheets. Again offered to move us. Brought cookies.

Things happen. Her genuine concern and response made these the most trivial of hassles for us. Excellent hotel, exceptional service!

  • Stayed: July 2013
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2  Thank Altways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this reviewResponded September 13, 2013

Wow, I really can't thank you enough for the review! We really appreciate your understanding for the hiccups you experienced at the beginning of your stay. We are so happy that you gave us the chance to turn things around! It's guest like you that make our jobs so enjoyable, even when the unexpected happens! Thanks again!

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Reviewed July 28, 2013 via mobile

The first room we got was on the first floor by the pool. We had drove 8 hours and really did not care to hear the children having a really good time. The hostess glady moved us to a really nice and quite room. No problems. Great place to stay.

  • Stayed: July 2013
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Thank RE G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this reviewResponded September 13, 2013

Greetings Houston reviewer!!! Thank you for taking the time to wirte us this review! Very happy to hear the guest service agent was able to move you to a room that was more comfortable for you. We understand that every guest is different and try to meet each guests' standards and expectations, so it's very nice to hear we were able to do that for you! Happy traveling!

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