We’ve stayed at this fine facility before (and found it to be new, comfortable & nicely decorated), but I’m writing this particular review because I was equally impressed when I DIDN’T stay there! The Front Desk was amazingly helpful and understanding when I had to cancel my reservation 5 minutes after I arrived. I wish I had gotten the name of the sweet Receptionist who was so kind and understanding.
My sister & I checked in Friday, Aug 23rd, excited to be in Natchitoches to visit with our nephew, niece and their brand new baby. After we had brought all our stuff up to our room, we got a call telling us that the baby was being rushed to an Alexandria hospital. We were able to cancel our reservation with no problem. Of course, we chose Comfort Suites when we got to Alexandria! Who wouldn’t?
Thanks to the staff, management & owner of the Comfort Suites in Natchitoches. We will be back! You're simply awesome!!!!!!
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